Henry Eisenstein On Commercial Brokerage & Investing

The REI Diamonds Show - Daniel Breslin | Henry Eisenstein | Commercial Brokerage

 

Guest: Henry Eisenstein is a commercial real estate broker and investor with extensive experience in both residential and commercial transactions, with transactions rotating $650 million.

 

Big Idea: In the podcast, Henry and Dan Breslin discuss the importance of underwriting deals, evaluating net operating income and cap rates, and sharing personal experiences in the market. The conversation emphasizes strategic investment approaches, market analysis, and the value of collaboration in real estate.

 

This episode is also sponsored by Lending Home. Lending Home offers reliable & low-cost fix & flip loans with interest rates as low as 9.25%. Buy & hold loans offered even lower. Get a FREE iPad when you close your first deal by registering here now.

 

Resources mentioned in this episode:

Henry Eisenstein

 

Henry Eisenstein & I discuss commercial brokerage & investing:

  • Importance of Understanding Market Conditions (00:00 – 00:12)
  • Strategies for Underwriting Deals (02:52 – 06:00)
  • Navigating Market Challenges (14:49 – 15:12)
  • Collaboration in Real Estate Investing (15:27 – 18:50)
  • Long-Term Investment Mindset (37:30 – 38:05)

 

Relevant Episodes: (200+ Content Packed Interviews in Total)

Watch the episode here

 

Listen to the podcast here

 

Henry Eisenstein On Commercial Brokerage & Investing

Mr. Henry Eisenstein, welcome to the REI Diamonds Show. How are you doing?

I’m doing amazing. How are you doing?

Also amazing. I am not in my normal Chicago studio. I’m in the corner of my room here in Florida for the winter and have yet to design a good podcast studio. Apologies to those folks who are watching the video. For those on the audio, you’ll never know the difference.

This one might be interesting. If we had the time, Henry and I are going to do some live underwriting on a deal or two later. If you circle back and watch the video, you may find that to be helpful later on. We will be posting it on our YouTube channel and probably on Henry’s too.

That’s for sure.

 

The REI Diamonds Show - Daniel Breslin | Henry Eisenstein | Commercial Brokerage

 

Henry, for folks who do not already know your name, do you want to give a brief intro of who you are, your history, and how you got to where you are today?

A quick two-minute spiel. My name is Henry Eisenstein. I’m a broker based out of New Jersey, now I live in Florida. I have been in the business for about ten years. I have been a part of about $650 million worth of real estate deals from small residential single-family rentals, all the way up to $20 million industrial deals and everything in between. I specialized in investment sales. I’m also an investor like Dan. I own under $10 million worth of real estate now. I’m constantly looking to build a portfolio. I also coach individuals to learn how to find deals, coach brokers on how to increase their business, and help investors find great deals all over the country. I post a lot of fun content just like Dan.

I don’t post much, but the podcast is where people can find me. I’m putting myself out there but you have to find me in the cave if you’re interested in hearing this.

I read your newsletter every Sunday.

The newsletter is good. I like the newsletter. I like writing it and people seem to also enjoy reading it. I will continue that. I appreciate your readership.

We hope so.

Henry and I are also partners with Aaron Lockhart of DEI Commercial, the Chicago division. We’re doing commercial real estate brokerage. We’re somewhat focused in the Midwest but throughout the entire country. That’s part of how Henry and I are currently doing business. We figured we come online here and talk a little bit about commercial real estate, brokerage, etc. Where should we begin, Henry?

There’s so much to talk about.

Effective Strategies For Underwriting Real Estate Deals

You said you did the brokerage first. I know a little bit about the details, just recalling from memory. A lot of people get into the business, become successful brokers, find themselves flush with some amount of cash, and think to themselves, “Why shouldn’t I invest?” I don’t know if that was some of your journey, but where was the moment when you shifted and started buying? Maybe that was different on the residential. Maybe there were two shifts, doing it on the residential, and then maybe there was another shift where things had to change in going after and owning commercial assets. Maybe we could start there.

Multiple shifts for sure. It’s a lot of little shifts versus a big epitome thing. For me, it was in the residential business where I ran a residential team, the typical residential broker type of aspect. At one point, we were doing over 100 transactions a year but a lot of it was investment sales, finding people rentals, flips, and doing some wholesale deals.

There was one deal that I watched one of my investors make $100,000 in a matter of 30 days. I think I made $4,000 or $5,000 in commission on the deal. I was like, “This guy didn’t do anything.” He used hard money. I don’t even think he put the 10% down because he had told me that he raised money from a group. He put no money down and made $100,000 in a matter of 30 days from close to close.

The property didn’t need anything. He wholetailed it, the retail version of it. I made $5,000 on the listing commission. I was like, “I clearly don’t understand the full scope of what investing is.” I feel like I did, but in that moment I felt very uneducated because if I knew, I would have been able to transact on that deal and I couldn’t.

A year and a half later, that deal came across my plate and I made like $35,000, but I did it. For the first time ever, I finally did my own wholesale deal. I had done other wholesale deals but it was always with a partner. This was the first time where I bought a deal and flipped it. It was a magical moment. I was 24 years old. I’m like, “Holy cow, I can do this.” Instead of making $5,000 or $4,000, or $7,000 in commission, I can make $35,000. I was like, “This is pretty cool. I got to learn how to do it.”

I knew enough to then take that money and move it into a four-family, which I ended up flipping. I sold that property for $35,000. That became my down payment on an FHA deal. I lived in a four-family and I was like, “I’m starting to do the investing thing.” All of a sudden, I built up to about twenty units, including a couple of single-family and a couple of multifamilies, but all still under that residential umbrella, nothing ever bigger than four units.

All of a sudden, one of my investors was like, “I’m looking for multifamilies in this area.” It was a prominent area with a lot of great deals to be had. He’s like, “I want something bigger.” I kept selling him two-family, four-family, three units, whatever. He said, “I want something bigger. If you can bring me anything up to 50 units, I’ll be interested.” I’m like, “50 units?” It blew my mind. I had never experienced doing a deal like that. My family owns a lot of retail so I always was in the leasing side of that and understood retail but I never sold anything. I only did leasing and only for a little bit.

All of a sudden, I found him a deal. It was a beat-up, a sixteen-family. It’s probably the most beat-up property I’ve ever seen in my life. Every unit was disgusting. People lived there. I couldn’t believe it. I was like, “I can’t believe this guy is about to buy it.” What happened was I negotiated this deal and I made 4% on the deal. It was closed for about $2.5 million, so I made about $100,000. I didn’t do a lot of work. I toured it maybe once and went back a second time during an inspection. Overall, the deal didn’t need me, and it closed in less than 90 days.

I was like, “Holy cow. This commercial thing is pretty cool.” I finally got a taste of the commercial side. We’ve been a part of several hundred million on the brokerage side. What hit me was about six months after that transaction, because I got hooked, I was like “I got to find more deals.”

I found this 110-family, which we can go into as much depth as you like on this one, but this was super interesting. I call up a guy and go through my spiel, “I work with a client who’s looking to buy a couple of properties in the area. I was curious if you’d be interested in selling it,” along that line. He goes, “Yeah, I’m open to selling it. When are you going to be in the area?” I’m like, “Funny enough, I’m going to be in the area later today.” I wasn’t but I lied. It was only 20 minutes away. I was like, “Let’s go”.

I got in the car and headed down there. I go meet the guy, we toured the building, got in a few units. It was another beat-up property but a wonderful location, not to maintain whatsoever, and I knew that there was some interesting value. I knew how to underwrite a property, not to the extent I do now, but kind of. We’re sitting on the porch, there’s a tenant family. I’m sitting out front with the guy, and he’s like, “What do you think it’s worth?” That’s what he said to me. He goes, “I don’t know. You make me an offer.”

At that moment, I didn’t know exactly what to say or what to do. I went with my gut and I said, “I’m probably making an offer around $1.35 million.” He goes, “I would agree to that.” I’m like, “What just happened?” I couldn’t believe what had corresponded. My response was, “Okay, great. Let me talk to my partner. I’ll get you an offer later today.” This was like 4:00. I called up a guy who I helped him sell another property for a 1031. I’m like, “I think we’re buying a property together.”

I had no idea what the game plan was but we ended up negotiating a deal where we bought this deal together 50-50. I didn’t make any commission. I rolled all my commission, which I would have made about 100% on this. I rolled 100% of my equity, so instead of upselling the cost of the property and having the seller pay a commission or whatever, we rolled all that equity into the deal. We bought it for 50-50 essentially, and I was going to manage it.

We bought it for $1.35 million. Not even 12 months later, we got an offer for $2 million in cash. We bought it. It was a wonderful deal. That deal, about 30 days after buying it, I realized at that moment that there was nothing better than what I just experienced. I need to figure out how to do this 100 times a year. It blew my mind. That was several years ago, but it was mind-blowing to experience that. It completely shifted how I look at every deal. Instead of from the realtor mindset, I’m like, “Why would I?” As a broker, I could have as easily said to him, “I think you could list this for $1.8 million.” He probably could have sold it.

 

Instead of looking at deals with a realtor mindset, think like an investor. That changes everything.

 

Instead, I told him what I would pay for it, which was a fair assessment. I thought back to my old guy with the investor where I could raise the money, I could do the deal. It doesn’t have to be my own money. We ended up buying the deal and we have over $1.25 million worth of equity in the deal now. That $80,000 to $100,000 commission check would have been cool. At the same time, it’s not worth anywhere near half a million dollars worth of equity that cashflows almost $10,000 a month.

We have something like 22 people who are deal-makers on our team. I’m big on acting as the principal. In my first deal, I acted as the principal but I was dirt broke. I was 26 years old and I made a $6,000 assignment fee. That might as well have been $20 million. It was on a $5,500 house so we’re talking about more than a 100% increase in the price.

I’ve never heard of that before. That’s pretty impressive.

Thank you. I was acting as the principal. First of all, an agent wouldn’t even take this person’s call because it was in such a rough section of town, but 6%, 10%, a $1,500 minimum commission, $3,000 commission. I came in as a principal only to be the investor mindset, always the buyer. I never ventured onto the broker side of the field to go out and broker deals.

In our business at Diamond Equity, a lot of times, we’ll have brokers try to do what we’re doing. They try to make the leap by joining the team. That can be a challenge because they’re so stuck in that habit of, “You can list it for this and then sell it for this. List it for this and then sell it for this.”

When it comes time to say those words, “I’ll give you $1.35 million,” trying to have that come out of the broker’s mouth the first time is an odd Herculean effort. Sometimes they accidentally said $1.6 million, and they had written down $1.35 million. They were supposed to say $1.35 million, and they slipped and sneezed out $1.6 million as the offer. Maybe it’s still a deal but a lot of times you put yourself over your skis and you’re out there too high on the price.

That has happened to me many times.

Me too. Probably amongst every single person on my entire team, we’ve accidentally said the too-high offer even though we had something different written down. It probably happens to the best of us. The broker has almost no risk in the deal. The principal has risk. You’re dancing a jig, you’ve got a million in equity that’s positive. You stepped in and took a calculated risk at $1.35 million. Anything could have happened. The city could have come and condemned half the building. The city could have said, “There weren’t permits for this,” and such and such. All the sewage lines could’ve been bad. There could have been a fire in there and you’re fighting the insurance company for 2 or 3 years and they don’t pay out.

There’s a very real risk in every transaction for a principal because you marry the property. The moment you take the deed, in any transaction, you’re now responsible and liable if any environmental issue were to pop up. Most people are like, “We’re buying houses, this is great. This is cool.” In the state of New Jersey especially, they thought it was a good idea to bury oil tanks for years and years. There are very real environmental risks when someone takes a deed in New Jersey. If someone didn’t know any better, they come in from California, “I’m getting a smoking deal. Look at this, $250,000..” A buried oil tank might be $50,000, $70,000, or $80,000 if it had leaked to dig out all of that dirt and then get rid of it.

The exact story has happened to me too on a flip.

The tank?

Yeah.

What would your exit cost?

We lost almost $100,000.

Do you mean you lost it, it was not a profit of $100,000?

Yeah, I’m saying we were negative on a flip by almost $100,000.

Did you know the tank was there on day one?

No.

Case in point.

Exactly. This is something that I stress to everybody when you do inspections. We didn’t end up doing it. We ended up closing in three weeks. We didn’t think about it until it was too late.

I’m in a deal now. I hope we lose $150,000. We’ll be pretty happy to lose $150,000 on that deal. The architect’s plans took forever. The city hates us because we didn’t pull the permits right. We went through three different contractors. The list goes on and on. We’re not even done with the rehab yet. We’re still working through it. We have to now finish this whole rehab so that we can lose money. If we try to sell it now without the rehab, we’re probably going to lose double the number that we’re going to lose in the end, assuming the market holds up and we get out of that deal. It’ll be a six-figure loss. The risk is real on the principal side. The broker side does not come with anywhere near that level of risk. Am I accurate there?

Understanding Risk And Wholesaling In Real Estate

I agree that most brokers have zero risk. That is a very true statement and I have felt that way in a lot of different deals. I also believe that there’s this happy medium in wholesaling that no one talks about in this brokerage world. It’s like, “Mum is the word. Don’t think about it that way. You’re a fiduciary to a client.” I’m like, “You become a fiduciary when documents are signed. I’m not your fiduciary because I called you on over the phone.” That’s not how this works.

 

Most brokers have zero risk. That is a very true statement.

 

If we sign a document saying I’m going to list your property, I then become your fiduciary. It’s not like your financial advisor is your fiduciary because you’re talking to them over the phone. That doesn’t make any sense. They can say anything that they want over the phone. It does not matter. There’s nothing signed. It’s the same thing with stock. People take it a little bit too literally.

For me, what makes the most sense? I want a win-win-win solution. The seller wins, I win, the buyer wins. How do we do that? We all make the most money possible. Everybody is happy. It’s not just about making the most money, but we do it in the cleanest fashion with the least amount of risk for me. There are instances where I’ll look at a deal where I’m like, “I want to be the broker, and I’m cool with it.”

There are other deals where I’m like, “There’s $200,000 on the bone here.” I don’t want to own this property but the spread between what the seller is willing to accept and what the buyer is willing to take, and I don’t want to buy this for whatever reason, but I can make a quick $200,000 on this, which I’m dealing with on a situation right now, I’m going to take a wholesale deal. I’ll lock this deal for $700,000 and we’re going to flip it for $900,000. I like that deal all day long. No problem. It’s in an area I probably wouldn’t buy anyway, but the spread is good.

You then have situations like this multifamily where I’m like, “$1.35 million.” I don’t even care if I’m going to flip it and make $500,000. I’d rather take down the deal and take the cashflow and hold it for equity purposes, write it all off, do a cost seg, and call it a day. Every single lens works. I feel like too many people are pigeonholed to one vertical, one way of doing business.

For me, there are a lot of ways to look at every deal. First is a principal. What would a principal do? What would a principal offer on this deal? Where would they need to be to make some money? If we can’t get it for that price, what’s next? Wholesaling. What’s the spread? Where is the seller at? What can we get a buyer at? Is there enough of a spread here where it makes sense for us to get busy?

Next, for brokers. If there’s not enough spread for us to wholesale this between A and B here, let’s go into a broker fee and maybe we’ll make 3%, 4%, 5%, or 6%. That doesn’t make any sense because the seller wants way too much money. Cool, no problem. Hands off. “Mr. Seller, would you be totally against it? We marketed the property for sale for you. We’ll see if we can try to get you some offers.” We’ll put it on the market and call it a day. Every single property fits one of those different sectors. I’m not judgmental. There’s no energy or emotion towards it. If it fits one of these boxes, we move on that. That’s it.

Thinking Bigger Lessons From Top Investors

I recently read What It Takes. Have you read What It Takes by Steve Schwarzman?

Yeah, fantastic book. His autobiography.

How about How to Make a Few Billion Dollars by Brad Jacobs?

I have that book on my night table in my bedroom.

Both of those guys had one of the same takeaways. For those who don’t know, Steve Schwarzman is the founder of Blackstone. He put that together. Sam Zell was one of his first earliest clients and they did a ton of business together.

Did he then buy his portfolio?

He wholesaled 50% of that portfolio on day one, a $19 billion double closing. I don’t think he took the deed. I think they just got assignment fees at the table to make it work. I don’t have inside knowledge on that but the way he talks about it makes it sound like they did not double close, which would have been smart because $19 billion of transfer of taxes would be an extra $1.5 billion or something throughout the country.

It’d be insane.

One of the biggest mindset shifts that occurred in there was both of them nonchalantly saying, “You just have to work on big deals.” There was no explanation. There was no doubt. There was no, “Do all this other stuff.” There was no filling in all the blanks by doing everything that came down the pike. It was like, “We’re only going to work on big deals. That’s it. Why are you going to do anything else but do a big deal?”

The way that Brad Jacobs says it in his book, which I listened to on Audible, and the way Steve Schwarzman talks about it, the billionaires are saying, “Just work on big deals.” For the shift to commercial and my own personal portfolio, to me, a big deal is something like a $2 million takedown or a $13 million self-storage development. I listen to those guys and put it into their perspective here a little bit. These are still a big deal to me though.

I’m sure there was a point when that was a big deal to them too.

I was on the phone with a broker shortly before we recorded this episode. He’s describing an illustrious career with national tenants, opening, and he had an illustrious career, exited a business, and did a bunch of things. One of them was a 30, 40-acre town center development anchored by a Target. The way he’s talking about it, he’s giving me credibility but he wasn’t the principal there. Some other guy was the builder’s principal and he helped put the tenants together. A key component there but he didn’t take the risk on the 30-acre freaking development. It’s probably, if I had to guess, a $40 million property in today’s dollars to maybe a $70 million property. I caught that the risk level wasn’t quite there.

By the way, those are two great books I’d recommend anybody take a look at, and read them front to back. I’ve reread How to Make a Few Billion Dollars so many times over. I had a training where I talked about increasing your sales price. It’s like people go, “Sure.” It’s a simplistic concept, increasing your average sales price every year, whether you’re wholesaling your average fee or your average deal size, or whether you’re brokering, or even purchasing. The simplicity of it makes sense, but how many people strategically go, “This is the plan to get us from where we are, average sale price, to here?”

I’ve done the math a thousand times. I was selling $300,000 houses about ten years ago. My average fee was like $5,000 or $6,000, 2%. I did the math then ten years ago. I remember going to a seminar where we talked about making $1 million. When you’re making $5,000 a deal to make $1 million, you’re talking about 17 transactions a month. It’s a ton of people, different types of clientele, transactions, attorneys, title companies, and emotions. It is incredibly frustrating.

We now do $85,000 a month. We do that every week right now. Sometimes it’s just one deal. Sometimes we do one deal that covers that for an entire month. I was joking around with some of my coaches. I was like, “If I could do $10 million in one deal every single year, I’d be thrilled.” It’s that level of thinking where I don’t care about doing hundreds of transactions. I’m probably going to end up doing them anyway until I find a way to do $10 million in one transaction one time a year, call it a day, and spend the rest of my time investing and spending time with my family.

It’s like that level of thinking saying, “If I was going to do $10 million in one deal, what strategic path do I have to get there? What would be my path to do that?” I’d probably have to find a deal for about $100 million, $150 million, maybe $200 million that I could sell for 5% more than I have it locked up for. You couldn’t make $10 million in one deal. It’s not overly complex.

One of my coaching students on a live call went on the phone with a guy with a $145 million deal, 700-plus units. If we locked that up and somehow got him to agree to let’s say $120 million and we found a buyer for $130 million, you make $10 million. It’s just moving zeros. It’s the same thing for a $120,000 single-family house in the middle of the XYZ area and selling it for $130 million. You find a couple of good buyers. It’s so fascinating that all of a sudden, the conversation shifts so much that the impact ends up being a thousandfold of the deals we used to do.

I guess the good question or the question I asked myself maybe a year or two ago, what am I going to say no to in order to make space for the bigger deals? We’re not going to do a flip that we can make $35,000 on. Thirty-five thousand was a flip I had been happy to do ten years ago. I’m going to have to be a little more selective. If I were starting in the business today, there’s something to be said for doing those things and earning your stripes. You have to go and buy because your bankroll is what it is, you’re buying something for $100,000, $150,000. Put in $50,000 in it, sell it for $250,000, and you walk away with $38,000 after all the interest is paid and the closing costs and all that. That’s great. It gets you started.

We see this trend too with new flippers and new investors. They first get in the business and they’re going to buy those deals. They’re easier. Maybe the construction is not as much, not as much hair on the deal in terms of the level of construction or the oil tank in the ground or whatever the case may be. Maybe it’s raising $350,000 in cash. It’s hard. There are more people that you know who could write a $150,000 or $200,000 check to cover that rehab and be a private lender than $350,000 or $400,000.

Same if you went to $700,000, $800,000, $900,000, $1 million, $2 million, and on up. There are fewer people available to do those kinds of loans. There is a place for working your way up in the numbers. I think being intentional, for me, about getting uncomfortable about participating in very large deals. It’s been three years since I’ve started to collect much larger assets myself. I think maybe I’ll focus on the uncomfortable moment.

When I bought a house, a rental property, about 8, 9, or 10 years ago, it was $55,000 I think. One of my partners wholesaled it to me and made $5,000. I was so bent out of shape about whether or not the tenant was paying. Finally, it came a moment when the guy was like, “Don’t buy it then. Either you wire the money or you don’t.” “I guess I’m wiring the money.” It felt like maybe that money was going to be gone forever and this was going to be a major problem and headache for me. The money came back. I sold it for $110,000 four or five years later. I had to evict the tenant. It was a big hassle. All the headaches I feared came true. Luckily, the market moved and I made money.

For me, if you call me and you’re like, “I need $250,000, we’re going to do this part of the deal, and this is how it’s going to work out, etc.,” I’m like, “Henry, I’m going to do it,” I’m not backing out. I never have. If I say I’m sending the $250,000, the $250,000 is coming. Even still, even though I know I’m going to do that, I have the verbal commitment to the bigger dollar amount and the bigger deal, I say I’m going to do it, and then there’s still a little internal struggle until the wire is sent off. Now that the wire is sent, there’s a sense of relief even though the deal still has to get to the profit zone. Tons of things had to happen after I sent the money.

There are those two moments there. Number one, I’m mentally and verbally committing to the deal, saying it out loud to the person whose deal I’m going in on, or even the deal I’m going to buy if it’s a deal I’m buying, and then when the wire is getting sent. That’s the two moments of commitment I noticed where I bet a lot of people would stop short of verbally committing. I know for a fact there are a lot of people who verbally commit and then don’t send the wire, which is worse.

It’s the worst feeling in the world. I have this guy, an unbelievably kind gentleman, worth upwards of half a billion dollars, a very savvy investor, who has been in the business for 50-plus years. We’ve become very close friends. We talk and we talk and he’s like a father to me, a father figure guiding me through a bunch of things, showing me all the different things. I have spreadsheets upon spreadsheets that he’s printed out and given me and like, “You could do this, this, and this.”

I never pitched him a deal but he’s always like, “Listen, if you ever find something interesting, let me know. I’m interested.” This guy, all he does is write checks all day long. I finally have a deal that I think is interesting. I’m scared to death to ask this guy for money because I’m trying to keep a good relationship because I know this guy. I want to make sure that I crush it and knock it out of the park so well, make such a great return, and hopefully, we’ll do business forever.

I have this deal. It was about a $2 million deal. I needed about $500,000 from him, maybe $600,000. I call him up. I’m like, “Listen, I have a deal, probably a 30 IRR in 18 months or less.” He’s like, “How much do you need?” I said, “$500,000,” begrudgingly, terrified to say it. It was a long pause by the way. It felt like three minutes of dead silence even though it was probably half a second. He goes, “Honestly, Henry, if I’m not writing a check for $10 million, it doesn’t make sense for me to do it.”

I’m like, “What happened?” I had such weird nerves about it. This guy could care so little about a $500,000 check. It doesn’t even make him enough money to consider writing the check. It’s these types of opportunities, these moments. When I’m speaking to these types of investors and what people are looking for, the size of the deals, take a step back and realize some people, especially when you’re talking larger numbers, you’re saying even like $50,000 wire or a $250,000 wire, every single person has their threshold.

If you’re looking for a raise or something like that, whether it’s that hesitancy or they wanted to do the deal or their desire to do the deal, I had the same feeling with the $250,000 check I invested in the deal. I was freaking terrified to send a $250,000 check about two years ago. After I did it, I think we made 25%, 23%, or something like that in six months. It was great.

It was a quick in-and-out deal. I’ve never been as terrified as sending a $250,000 check. When you talk about these massive deals, there’s such a parallel between what I have fears for. It’s the thing for realtors and investors doing their deals, the levels of risk, and everything else. It’s a wild type of business.

Overcoming Fear And Committing To Investments

I think back to What It Takes. We have to think bigger. I was on stage at the Commercial Academy that you’re going to be joining us. I’m talking about another book, which was Winning Through Intimidation. A fantastic book written by Robert Ringer. It’s a required reading for anyone in our company. I give the presentation. I’m talking about image power. I’m talking about how we did 260 deals and 300 and something last year.

I shared some of the numbers and everything. I shared whatever deals I had cooking, my 30,000-square-foot vacant warehouse, and a couple of other small warehouses. Scott, who I consider a mentor and a friend, was like, “I’m going to challenge you to step up your game and think bigger and go after higher-quality assets.” We’re putting a shovel in the ground to build our Class A storage facility. That’s the first baby step toward a higher-quality asset.

Another friend of mine from Fort Lauderdale was selling all his Class C stuff. He has like 5,000 units, owns them all individually, and he’s only focused on Class A. I’m so used to being the junk dealer where I’m finding the junker house, fixing it up, making it into something beautiful, and we’re repositioning it. I haven’t figured out how to underwrite at the top end. When you’re like, “My buddy had $500 million,” I thought what you were going to say was it was too small of a deal.

I’m thinking in my mind, another friend of mine bought a building for $30 million and owned it for like eighteen months. I don’t even think he raised the rents on the current tenants and he sold it for $60 million. If we saw that, Henry, if we were trying to underwrite that deal, I don’t even know. At 30 million, we would probably be like, “It’s just the guy’s plate.” It’s a 6.5 cap. It’s way priced out. We’re not even going to call around the brokers or anything. It’s retail junk. We’re not going to spend our time.

After you give your buddy the $15 million for him putting his money in and you take your $15 million in profit, there’s the $10 million in profit deal that we’re dreaming about. It’s still off our radar somewhat at some level because these assets are right in front of us but one person has to see what everyone else doesn’t see in order to make it happen.

I feel like a lot of people also get caught up in a metric. They get caught up in an IRR. They get caught up in the price per foot. I know I have, or a cap rate or whatever. For me, the mistake that I made until I had a recent conversation about 90 days ago with this guy where I was looking for 25 IRRs. That was my bottom line metric, being very conservative on it. The problem with that is you’re not finding enough products out there ever. I might buy a deal or two a year. I’d invest with a few friends here and there, but it was never enough to see some size.

 

Some people get caught up in metrics, but real estate is more than just numbers.

 

Now we’re on contract for almost $15 million with the real estate. I don’t have to only do 25 IRRs. I also make plenty of money for my brokerage business where I don’t even need the money today. Doing 18 to 22s or in that range, high teens for good products, and a little bit of low 20s for little bit lesser products or quality products, it’s okay. I’ll take pieces of equity along the way.

As long as I can give my investors some good rates of return, they’re thrilled. I don’t need the money today. I’ll take it when we trade in five years. It doesn’t matter. I’m building equity over time. That huge shift for me is something where that’s the difference of twenty years from today of me being a person worth $50 million versus $500 million. I only did a deal a year versus 2, 4, 5, or 8 deals. It’s overcoming that, I don’t know whether it’s fear or the hesitancy that holds you back.

Scaling Up To Higher Quality Real Estate Deals

Yeah, and we’re in a market too where from 2019 to 2022, the deals you would hear about and people would pitch were 2025 IRRs for existing products, turnaround multifamily stuff. A bunch of them sold and produced 20% and 30% IRRs, but that was a market bubble. Now, we’re in a contraction period for the last two years. This period is unlike 2008 through 2012 when there were brand new multifamily complexes trading at 30 cents on the dollar. Banking regulations have changed and they’re no longer forced to exit out of the assets the way that they were in the past crises.

The crisis buyers who are going to look like geniuses right now are the ones who are buying the Class A office buildings in the core downtown environments. They’re dropping $30 million here, $12 million there, and $8 million here. Everyone will look back and say, “Look at how smart they were. They bought and they were so contrarian against the grain.” Most of us are like, “We’re not touching an office with a 10-foot pole. You guys are nuts.”

That’s me. I feel that way.

Where else I’m going with this is I see some syndications out here where your projections are 12%, 14% IRR. The guy who bought for 30 and sold for 60 projected it like 14%, 16% on that one. That was his IRR projection on the rollout. He blew that out of the water. It was probably 80%, 90%, 100% return for his investors within eighteen months. I think that the people who know what they’re doing are not over-promising, and so they’re not putting something like 25 IRR out there unless it is a deal where that’s the risk you’re taking, a development deal or something like that.

I think that the deals people invest in now when the market is in a slump, this is like buying at the bottom. If you can find a good syndicator, a good partner, a good operator who has experience and can run a deal from start to finish. We’re doing them at the bottom right now. The interest rate environment is terrible. The tax code is terrible. Hopefully, that’s going to change here in the next 30 days. It would be great delusional optimism on my part. If some things go our way, you’re looking up in 3, 4, or 5 years, and you have 25 IRRs that you invested in thinking they were 12s, 13s, and 16s.

This is the bottom of the market when it comes to commercial real estate. We’re in it. It may last another year, two years, three years. At some point, the deals are going to turn around, but the deals that are going to turn around and pay and be the ones everyone is bragging about are the ones that people are investing in right now. Right now is a very tough time to raise money with the tax code going against us. Everyone is juiced looking for the 25 IRRs because that’s what everyone experienced in ‘21 and ‘22. Maybe a handful cashed out in ‘23. Not too many, though.

It’s interesting how in a short period of time, it completely shifts people’s perspectives. That window gave everybody such a weird perspective of where things should be, when that has not been ever a real ideology of what real estate investing has been forever, for the longest time. I don’t even know the last time other than during COVID when you saw those 20-plus IRRs. Most of the time, they were in the high teens, and people were fine with it. That was a good deal. That was a great deal. Today, because of the environment of today and everything else, I got skewed into this weird thinking that 25 is where it has to be.

To be honest, you’re making 25 before, and I’m talking before tax depreciation and appreciation of the asset, honest to God, if that’s where you’re at, it’s so rare to find. I honestly think that as time goes on for right now, maybe if you’re lucky, I don’t think I found a 25 IRR legitimately maybe more than one time in 2024. If I find more than one in 2025, I think that you’re probably not buying enough stuff. It’s so silly to me.

It’s like my guy. Real estate investing has a lot to do with luck. You can’t underwrite luck on the front end of the deal. Don’t invest your money because we’re going to get lucky in order to make a return. If someone is telling me, “It’s 12% IRR,” which I did a deal, 12% IRR on my money is what the projection is. I’m looking at the market and the long term, and we’re going to hold it for ten years. It was like a tax advantage type of deal, which is why I did it.

My delusional optimism or my luck in the back pocket is the rents are potentially going to increase more than the 2.5% that we have them at. We have a few more lots we’re going to develop in the mobile home park. Things could go our way and we might get lucky and it turns into something better. Think about the $30 million deal that turned into $60 million. Completely lucky buyer. I think it was some national who wanted their headquarters here, and bought the property. The lease was expiring and everything else, if not mistaken. I’m sure I have some of the details wrong.

By the way, it would have made it worse for us to look at it.

We would have been like, “$7 million. Not a penny more. This guy is out of his mind.”

We want 90 days of due diligence, maybe more.

Yeah, and you’ve to carry paper, 90%.

We’ll give you 10% down, and 3% interest only for 6 years.

That’s the point. You have to be in the deal in order to get lucky. Corporations are never going to come by your site unless you own a site. They’re never going to come by all your sites, so you can’t underwrite on that. Amazon moving in or Tesla across the street from your industrial property that you buy at a seven cap, it’s not happening unless you bought it at the seven cap. You have to place these pieces on the board, these bets.

It’s probably like the roulette wheel. You’re putting down enough of them and sometimes your number is going to hit and it’s going to blow all expectations out of the water. I think a lot of real estate deals that we see happen one of two ways. The guy owned it forever and bought it for free before the neighborhood gentrified. He owned it forever. He earned every freaking penny of his exit 30 years later.

By the way, he probably felt the same way we did when he bought it.

A hundred percent, like he was overpaying.

He was like, “Maybe I should have offered $50,000 less.”

He didn’t want to own it for a long time. Some people were stuck in deals. For the last ten years, you couldn’t get out of deals. There are a lot of deals you could not get out of the deal. All of a sudden, you’re in the money when COVID hits and COVID turned out with the low interest rates to be a very prominent source of luck in the market.

Navigating Market Cycles For Long-Term Success

The interesting thing about these types of times is if you can weather storms like this while competition is going out of business, going bankrupt, losing money, hand over fist sometimes, and losing relationships because of the decisions that they’ve made in the past. When you can not only survive, but thrive during these types of times, which I’m not even saying you need to do 5X the year before or anything like that, but I’m saying, small, minute increases per year.

In these types of economic circumstances, when we have another shift, which will always come because cycles are cycles, you’re going to freaking all of a sudden have a 10X return in your business, and you’re to be like, “I’m a genius.” No, it’s because you took a calculated risk during a time when most people weren’t willing to do that.

 

When the cycle shifts, you’re going to earn ten times your return and think you’re a genius, but really, it’s because you took calculated risks when others wouldn’t.

 

My mentor that I was talking about said something very interesting to me, which was, “These are the types of times when you make enough money to get by.” He made all of his money in a handful of the timing in the markets where the cycle exploded. He kept doing deals but they weren’t unbelievable. He kept doing enough deals where they made sense. He never made a killing for a long period of time during the low parts of the cycle.

He’s like, “You make enough money to get by.” All of a sudden, when the cycle shifts, he’s like, “I made $100 million in a 24-month period of time and everyone thinks I’m a genius, but I bought a lot of decent deals, and the economy finally coming the other direction.” It’s like you said, you have to be in the business to get lucky.

That’s one of my own operating principles or things I say. Do many deals. What if that deal I talk about where I’m losing that $150,000, what if that’s somebody’s first deal, Henry? They’re done. They’re out of the game. They’re out of the business. If it’s a $12,000 loss on their first deal, a lot of people are going to be done. They’re out of the business. If you’re doing many deals, you set out to do 5 or 10, you know you’re going to do many deals, and now you have enough deals to cover that loss.

The Importance Of Underwriting Deals Carefully

Hopefully, one of the other four or five you got, you get lucky on, the market moves, you get your bidding war, and you more than cover for that loss that you have on that first deal. Do many deals. Now that we’re at this segment here, do we want to maybe try our hand at underwriting a deal that might be on the market right now, Henry?

Sure, let’s do it. By the way, I’m glad we’re bringing this up. Every night, I will always look at the newest stuff. I’ll go to sort at the top, and I’ll go sort by newest, and I’ll sort by all the new stuff that came on the market. I’ll do one small one. This is completely random. I picked this one at random. There was no prior seeing this property or anything like that. This is a six-family property. I liked it because it at least had some information online that we could mess around with.

This is the new product that came on the market. You said before that you have a habit of doing this on a daily basis. Before we get into the underwriting, just so that you can keep an eye on the market, have you ever found deals here that were listed that you ended up acting on? What do you think is the takeaway? If someone built that habit, what would they be expecting from a skill to develop with that?

I do this every single night before I go to bed. I’ll take a quick look at all the newest stuff that got listed. The reason why I do it is not only for myself to keep up the skill set of practicing underwriting and always paying attention to the market. I want to know everything that hits the market. There was one time that pissed me off so much. There was a deal that closed, it was an industrial building. It wasn’t a big deal, but it was a 25,000-square-foot industrial building that was listed. It was a steal of a price because it was listed with an agent who primarily was residential. We probably could have sold it for twice what it was listed for, let’s just say it like that.

Ever since I saw that one deal, I’m like, “This will never happen again. I need to be the one to always be paying attention to these types of stuff.” Think about it, guys. We talked about a $10 million deal, you can make $1 million with $100,000. If you were only going to make $100,000 on somebody else’s mistake, which happens more than you realize, do you think it’s worth 15 minutes a day? I think so.

I’ll look these up every night. I’ll take a few of them that I like the most. I’ll send it to a few different guys and I’ll be like, “Make an offer on this at this price, these are my terms,” and we’ll try to see. I’m working on two right now. We’re not under contract but we’re negotiating. I think there’s a lot of opportunity here. This one is completely random, a newer listing property. It’s only a six-family. We’ll run some numbers. This is nothing against the broker.

This is a six-family in a decent location. I clicked on it only because I thought the price was a little high and the cap rate was a little high. I think you and I would come up with a seriously different number than what they have listed. We can always look at it from here. Six-family, gross annual current income right now is $116,000. Net operating income says $74,000. I also like that they don’t have any vacancy rate. I can’t tell what they’re including in the $22,000 operating expenses.

Why don’t we do this, Dan, for everyone here? We probably make more offers in a week than most people make in a year, so why don’t we do this? I’m going to quickly run my numbers, you quickly run yours, and let’s see who comes up with what. We got $116,000 gross. Let’s see what you come up with. Remember, it’s only six units, and this is a decent location. It’s like a B location. Decent condition. It says five two-bedroom, one-baths. This market, by the way, would trade probably around a 7.5 cap all day, maybe an 8. Good location. Not an A by any means, but probably a B market for sure. Do you have an idea of what you’re going to come at?

Yeah. I backtracked the rent to see if there was any room in the rent. With those dated units and a quick glance at Zillow, you’re talking $1,600 a month for something nicer, $1,500 a month for something like in our condition that’s a two-bed, one-bath, $1,700 for something nicer. I backed in $1,600. It was like $1,600 a month, roughly, is what they’re saying is the gross. I don’t feel like there’s a ton of room to push the rents much higher from what we’re looking at here.

What’s your NOI that you’re going to offer?

$74,000 divided by $0.08. It’s like $870,000. Divided by six, $145,000 a unit. My quick napkin math before I did that would have been like $1,600. I would have said that was the 1% rule. Maybe the top end of that range is like $160,000 a unit. Low end, $145,000. Maybe come in and start them at $135,000, $138,000 to land at $150,000-ish or so. That assumes I want to own the property.

I was going to be around the $750,000 mark to start. That would be my initial offer. But I know that I could probably sell this all day long for $900,000, $950,000. It’s $70,000 net divided into an 8 cap, $875,000. You could probably even sell it for a 7.5 today, so that would be divided by 7.5%. Probably could sell for $933,000 all day long.

This 5.5 cap deal is exactly what I was talking about at the very beginning. You can sometimes look at numbers, $1.3 million times 6% is $80,000, so the seller wants to net $1.3 million and the broker wants to make $80,000. “How did you come up with $138,000?” “I tacked on my 6% commission to what the seller said they wanted to net and that’s how we came up with it.” I find it hilarious because that happens way more often than people realize. We could be offering this person. I’ll let you make a note. Did you say $850,000 is your number?

Yeah, you need to offer them $750,000 though. The other takeaway is if you’re going to underwrite deals, it’s best to do that with two people who are going to put their cash in together and have a conversation. You and I are buying this together. We would have this conversation. You know the market better than me. Your number at $750,000, I’m always going to choose the lower number. It’s going to be pretty freaking rare that I’m like, “No, let’s go in at the $840,000 that I penciled out.”

That the magic in underwriting with multiple people involved in the deal is critical. That’s one of the reasons our company at Diamond Equity has managed to make a profit on more than we’ve lost money on. It is because more than one of us is weighing in on every single green light on a deal that we ever have. I think that investors who are working on their own to buy for their own portfolio are at a bit of a disadvantage. Hopefully, they have a husband or a wife or somebody that they can bounce the deal off of a little bit to get to the right number that works.

I would even say, I love the idea of having multiple people underwrite it. I always try to ask my agents, “Where would you make an offer if you were to make an offer?” I always like to get a gauge from them. I always like to say, “We’ll both come up with a number. Let’s go with the lowest one to start.” That always makes the most sense for sure. You can always go up. You don’t want to offer too much.

I would caution against the other person underwriting with you being the broker, even if they’re representing your side. I can’t tell you how many brokers are trying to buyer rep me. Their vested interest is in earning the commission and getting the deal to settlement, so they’re working against your interest even though they’re supposed to have a fiduciary. They’re not the ones who are going to put the commitment on the line. If the building court comes in and they have to tear down half your building or there’s an oil tank in the ground, brokers are out of the deal, and they made their money.

It’s way more helpful if it’s somebody who’s got actual cash going into the deal to put more weight on their opinion in the deal. I remember in the early days, sometimes people with less experience would advocate for, “We should pay higher. We should do this. We should do that.” They’re unaware of the risk that they’re taking on, so I’d be very cautious. You sometimes have to back down the junior partner and the experience level a little bit and help them understand all the real risks in a deal.

It’s not that Henry and I are being cheap here at $750,000. It’s not that we’re being greedy and we want to hit some colossal home run. It’s that we understand the risk that’s involved in taking the deal on. We may talk ourselves into buying this at a higher price after the negotiations going on and we took a much deeper dive in. We discover it’s a better street. The rents can be pushed higher. There may be reasons why it works at a higher number. Being cautious with someone else putting the money in the deals is a critical piece here.

As a broker, I’ve also been the person, especially because I’ve been on every side of this coin, where I don’t feel comfortable having you pay anything over X. If you want to buy this deal because the seller is only willing to sell it at X price, which I might not believe is a great deal, I want to let you know that, I’m not going to tell you to overpay. Maybe this isn’t the right deal for you.” I’ll talk myself out of the deal because it’s not about that for me. I want to make sure you don’t lose money. You will lose money if you buy your deal at X price. If you’re okay with maybe putting down more money and having a lower rate of return on investment, then okay, I can respect it, but then I want it to be very clear.

 

It’s not about making the deal. It’s about making sure you don’t lose money.

 

Analyzing A 25-Unit Multi-Family Investment Deal

This is the next one here, a 25-unit deal. A little bit larger than the six-unit we were dealing with. We’re dealing with two multifamilies. Maybe we can try something else afterward. This is a 25-unit. Let’s see if there’s any income. Twenty-five units, each apartment, a new estimated income after rental increases. Total expenses here. Total income, $513,000 a year. I like that they have a vacancy rate of 5%. Very rare to see. Let’s try to underwrite this deal real quick. This property, by the way, is probably a B market as well. The property looks like in great condition. Again, pretty similar to the last one, probably 7.5 cap all day long on market value here, especially for this size of a deal.

Is that close to New York, Red Room community in New York?

No. The last one was much closer to Manhattan, much closer to the city, but this one was much further inland. Still a good location. This type of deal here, I’m looking at this where they have only $126,000 in expenses. They have plow maintenance and water. I don’t see any repair budget whatsoever. They do have vacancies. They don’t have management. No management expense here. Obviously, for 25 units, you’re going to have management costs, whether you’re doing it yourself or not. The $513,000 a year, they have a net income of $386,000. I’m looking at a net income of probably closer to $300,000, maybe $325,000. They want a 5.6 cap. Again, $6.9 million.

In this area, let’s say your price per door divided by 25 units is $276 a door, which is an absolute insanity of a number. I would never in this market ever pay more than $200 a door. Maybe if it was all two bedrooms, I would pay $205 or $210 because you can see the price per unit, which is nice, the rents you’re getting. They’re trying to say that you can get every unit to over $2,000, get your net income up to 5.8, and have a future performa. How much do you take into consideration, Dan, the potential cap rate that we see every single freaking broker on planet Earth trying to sell us?

I don’t. I think it does help guide me. If I saw this information here and they’re $2,000 with the apartment, I’d probably go verify that I could raise the rent. Maybe if you’ve got $300 per unit without doing any of the full renovations in a low rent, that justifies a 6.5 cap on a $300,000, $310,000 of real NOI after you back out the management costs. The insurance cost is also light here. Insurance is a major issue in commercial real estate. I think $22,000 for something that probably is going to cost $5 to $6 million to replace those buildings if they had a total loss, I guess that insurance probably is going to be closer to $35,000. It’s tough to tell. You’ll find out during due diligence.

I’d say $1,400-ish a door times $25,000 to $35,000. You’re right on the money, buddy.

Yeah, that feels a little more right. A lot of times, old owners will have old insurance, so they’re underinsured. Maybe they bought this thing twenty years ago and they insured it for $2.5 million and they only have replacement value now after modest increases by the insurance company taking action at $22,720 reinsurance. They’re probably like a replacement value of $2.8, maybe $3.1 million. If that whole thing burned down, it’s going to cost $5, $6 million to rebuild it.

It’s funny that you point that out. These are the things that they don’t notice but we would notice. It’s like, “You’re only evaluating this deal at $3 million, maybe $3.5 million. You want $6.9 million but this is nowhere near the adequate insurance to have it valued at $6.9 million. This area is never going to trade at $300 a door unless it’s a brand-new construction. Asking $276 for this type of product is crazy to me. It’s nuts. I would never pay that. The $300,000, to be honest with you, I’m probably offering somewhere close to a 7.5 cap, today’s $4 million. Maybe you can stretch it to a seven at $300,000 actual true net, so $4.285, but that’s it. I believe that this will still be sitting on the market until interest rates come down to 4%. It could be a couple of years.

My number on my calculator is $3,750,000.

I guess now I’m offering more than you this time.

I probably would start there. Maybe you land at $4 million. You sign the contract. In due diligence on this deal specifically, I would ask that the insurance would be part of the due diligence package. I would say how much they had as the replacement costs on the insurance. That might be a retrade later in the deal if that was unacceptable. Some of them are coming back 150% higher. You underwrite $25,000 and it comes back at $45,000. What are you going to do with the deal? Some people are moving forward and buying them.

I know, which is an interesting point you bring up. Keep in mind that even if you miss out on a deal and they go with somebody else, the amount of people who are not only retrading but can’t get financing right now is a very interesting time. A very high likelihood that the deal might come back to you. I had a deal where the guy said he agreed to another guy’s offer. It’s the same terms, but the other guy got to him first, I guess. He took that deal, and I’m like, “No problem. I’ll match his terms if he can’t get financing.” If it comes back to me, great. I think there’s a very high likelihood that they will.

Top Book Recommendations From Henry Eisenstein

Work to follow up. This is that season where the seller and their broker are often humbled by the realities of the market. Henry, I know we’re getting to the top of our time together. I have 2 or 3 quick questions here as we close. First, we both mentioned, What It Takes and How to Make a Few Billion Dollars by Steve Schwarzman and Brad Jacobs, respectively. Are there one or two other books that you feel might be impactful for the audience to check out?

Those are some of my favorite books of all time. I think some of you haven’t read any of Tony Robbins’ books. I’ve been a huge fan of Tony for a very long time. It’s helped more of the mindset side of things. He came out with Unshakeable and even a newer book now on private equity, which I think was very interesting, as well as some of his mindset books from before. The only real books that have hit home for me other than that were Winning by Tim Grover. Great book. Relentless by Tim Grover. I think the guy who was Kobe Bryant’s coach, Michael Jordan’s coach, helped me a lot.

Where can people go to find more information about you or maybe reach out?

The best place would probably be emailing me at Info@HenryEisenstein.com or Google my name. I’m on every single platform. You can find me on YouTube. I do a ton of content. We have over 1,000 videos, everything about commercial real estate, from underwriting to lead generation to everything in between, or you can DM me on Instagram.

The Kindest Act That Changed Henry’s Life

My final question, Henry, what is the kindest thing anyone has ever done for you?

Probably the relentless love that my wife gives me. I knew she was someone different, and I’ve never had someone care so much. Even before we got married, this woman cared so much about me and my well-being. I’ve never experienced that before. I knew that from that moment on I had to marry this woman. It would be weird if I didn’t.

I could say the same thing about my wife of four months now. Henry, I appreciate your time. I got a page and a half of notes over here on the side. I appreciate you coming to the show.

Thanks so much for having me. Thank you.

 

Important Links

 

Relevant Episodes

 

About Henry Eisenstein

The REI Diamonds Show - Daniel Breslin | Henry Eisenstein | Commercial BrokerageOver the last 5 years, Henry’s life has exploded in every fashion. Now at 30, Henry has been a part of over $650 Million in real estate transactions, owns several investment properties, and travels the world while selling over $100 million a year personally. His life wasn’t always like this. Henry was depressed from the age of 9, and attempted suicide twice before 14 years old. Stumbled into real estate after quitting his “corporate job” he had quit college for. Went broke 3 times in real estate, and built and rebuilt his team 4 times before his break. While over the last few years, Henry went from selling over 100 single-family homes per year to now 100% focusing his time on the commercial division of his team. His next BIG goal is to take his commercial team to over $1 Billion in sales annually. He credits all of his success to 3 things. First off, his insatiable drive to be bettering himself every single day. 1% a day adds up. Secondly, he focuses on relationship building, your network is your net worth is something he truly took to heart. Lastly, living in a state of gratitude. It’s hard to have a bad day when you are overwhelmed with gratitude. This keeps him level-headed even through the toughest storms in life. Henry’s vision is to create an environment of empowerment, positivity, love, and abundance for everyone he connects with.

 

 

“Work Shop” Author Joe Brady On The Evolution Of Retail Real Estate

The REI Diamonds Show - Daniel Breslin | Joe Brady | Retail Real Estate

 

Guest: “Work Shop” author Joe Brady is an expert in retail commercial real estate. He served as CEO of Americas at The Instant Group as well as head of real estate for Walgreens. His early career includes capital markets & brokerage with a business-sale exit to JLL.

 

Big Idea: Real estate may go up in value, but it certainly comes with an expiration date. Retail & office are the 2 recent asset classes where much of the product is simply useless and worthless—as many properties have sold at land value minus demolition costs. Joe has observed that retail has been forced to evolve because of the iPhone, and now office is facing the same challenges.

This episode is also sponsored by Lending Home. Lending Home offers reliable & low-cost fix & flip loans with interest rates as low as 9.25%. Buy & hold loans offered even lower. Get a FREE iPad when you close your first deal by registering here now.

 

Resources mentioned in this episode:

Joe Brady

 

View the episode description & transcript here:

“Work Shop” Author Joe Brady on the Evolution of Retail Real Estate – REI Diamonds

 

Joe Brady & I Discuss the Evolution of Retail Real Estate:

  • How to Engage a Mentor with Cold Outreach
  • Effectiveness is Superior to Productivity
  • Recent Grocery-Anchored Retail Development
  • Tenant Driven Development = Lower Risk Development

 

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“Work Shop” Author Joe Brady On The Evolution Of Retail Real Estate

Joe Brady, welcome to the REI Diamonds Show. How are you?

I’m doing great, Dan. Thanks for having me.

Building A Legacy In Commercial Real Estate

Joe, we’ll talk about your background with Walgreens as head of national real estate, I believe. We were talking before we hit record about how we’re both Philadelphia guys, then Chicago guys and then Florida guys still to this day. With that, do you want to give a brief background of your career history and how that’s led up to what you’re currently doing, Joe?

I’m happy to. I’ve been in commercial real estate for 35 years or so. During that time, I’ve had a chance to sit almost at every seat at the table. I’ve been on the capital market side, the brokerage side, the advisory side, and the principal side. I grew up in the retail business and was a part of some very high-volume rollouts, including Hollywood Video, back when that was an industry. There’s only one Blockbuster left. Did you know that?

Somebody mentioned that two years ago. It must be like a museum now or something.

It’s a swag shop. It’s in Oregon, of all places. That industry doesn’t exist, but I was part of the team that rolled out 2,000 of those stores. We took the skills and the relationships and rolled that into an outsourcing business that we ran from 2000 to 2008. T-Mobile USA became our biggest client. We opened another 2,000 of those stores, the first 2,000 T-Mobile stores in the US. I wound up selling that business to JLL on January 3rd, 2008.

For those who don’t track history, that was lucky timing. I’ll take it. I spent time at JLL running the retail practice, ran the banking industry group. I was doing a combination of retail and office. I had an opportunity to join Walgreens as head of real estate. I was there for almost four years. Right before the pandemic, I left and joined a company called The Instant Group, which is the Airbnb of flexible office space.

If you can imagine joining this company, I was the CEO of the Americas, the company was based in London, it’s the Airbnb of flexible office space. It also builds out office space for Fortune 100 clients, and then Instant would run those spaces, creating a lot of agility and flexibility in the office world, which didn’t exist. I started that in December of 2019. Three and a half months later, the pandemic hit, and everyone was looking around thinking, “What are we going to do about office space? No one was in the office.”

For the next four years, we quadrupled the revenue and the business, building out offices from Buenos Aires to Mexico City to Toronto, throughout the U.S. It was fun. While that was happening, I kept hearing all of the same death knells and chatter that I heard ten years ago about what retail said about office. It struck me that I had seen this movie before.

I started putting some thoughts to paper about what we learned in the retail world and what the office industry could learn from retail, given that there were two dramatically impactful forces. One was this acceleration of technology in our world, and two, how consumers were reacting to that acceleration. The short of it was that real estate wasn’t keeping up with those changes. Retail had to learn the hard way. Office now is going through a tough period.

 

The REI Diamonds Show - Daniel Breslin | Joe Brady | Retail Real Estate

 

It’s ironic. My very outside observation of Walgreens’ story, and this is uneducated, so take everything with a grain of salt, this is my gut feeling. I remember from 2015 or 2016 through 2020, you could usually track distress or the assets that are starting to fall out of favor on Ten-X, the commercial real estate auction platform, or any other auction platform. When the distress started to occur, it was in 2009 or 2010 that we started, I started remembering personally seeing shopping malls and retail centers start to hit the auction sites as the retail death knell, as you called it, was starting to pop up.

I think that the trend in retail seemed to happen over a lot slower period. What happened in 2008, 2009, and 2010, and all the bankruptcies, was cycling out of a lot of weaker retailers that went bankrupt, and a lot of vacant space came online during that time period. It felt a lot slower than what we witnessed in office, to me. Again, this could be me talking out my ass, and I don’t have the numbers to back it up. Office was one-two left-right and a knockout punch by COVID. It was like this instantaneous thing with office because Zoom went from $40 to $400 a share, and their subscriber growth was through the roof.

Walgreens Strategy And Retail Trends

We’re doing a Zoom call as a result of that instant tech shift from the black swan event of COVID. I remember Walgreens, being in the retail space, they started showing up on the Ten-X auction platforms, and they were selling for $2.5 or $3.5 million, sometimes less, sometimes more. When COVID came, and the COVID money and the vaccines came out, there wasn’t a single Walgreens site available anywhere in the auction. I’m starting to see them pop back up again. It’s interesting. I’d be curious what your observation, if you’re allowed to speak on it, with Walgreens and maybe some of that trend with the retail death knell and how that might affect someone with such a large footprint like that.

Especially with hard corners all over the US, some of the best-located real estate. That was the strategy for Walgreens, hard corner, the highest traffic corners in XYZ location, with a very large facade, store, and real class A presentation compared to what I remember seeing from CVS and Rite Aid. Middle of the block, kind of weird, nowhere near the caliber of real estate that Walgreens had. I think that that strategy must have served them well for a long time. I don’t know, what would be your comments, if you’re allowed to say anything from the inside, and for the rest of the retail?

I’m far enough removed from it. While I have had some experience having sat in the seat, I’ve also seen what’s happened since. Dan, you said that from about 2010 on, things started to change a bit from a retail perspective. Remember, the iPhone came out in 2007. It took a couple of years for retailers to get good, or at least start to provide a relevant and acceptable shopping experience online.

Everyone thought, this whole cell phone thing or online was going to replace brick and mortar. You heard the death knells of no one’s ever going to go to a store again. The truth was the retailers realized that the consumers were voting with their wallets. They were saying, “You’re either relevant and I want to spend money with you, or you’re irrelevant and you’re going to go on the dust heap of history and you’re going to go away.” That applied to malls as well as to retail locations.

The C malls have largely been bulldozed, and the B malls have largely been D malls. What you’re seeing now is more of a mixed-use layout with live, work, and play. You’re seeing gyms come in. You’re seeing multifamily coming in as well. Quite interesting. From a Walgreens perspective, you’re right. The theory was, how do we get as close to 80% of the US population? How can we be 5 to 10 minutes from 80% of the US population? How do we drive our business from the pharmacy back of house and then enable the front of house, which, frankly, had insult pricing? When you looked at buying a Diet Coke at Walgreens, it was because you were dying and you needed it. You were willing to pay anything.

What happened is these two stories now come together, this confluence. I remember talking to the head of Duane Reade in New York City, which Walgreens owns. He tracked a number of different items, and he was able to get 4 or 5 different items delivered by Amazon to his home cheaper than what he could get himself, buying it in-store with his employee discount. Think about that. The consumer is not dumb. The consumer is very smart, in fact. They’ve decided to vote with their feet. There’s this whole separate parallel conversation we can have, which is a little bit of a rabbit hole, but it’s around organized retail crime.

In addition to having extraordinary competition with the front of the house that Walgreens was experiencing, and having price compression on drug costs from the back of the house and getting proper reimbursements, there was a huge margin squeeze happening in and of itself. You then factor in that there is a Tony Soprano of the dark supply chain that’s sending people, armies of these street urchins, into stores and swiping entire shelves of products. ICSC, which is the retail industry trade group, has done an analysis, and the impact on the US is about $100 billion a year. For Walgreens, it’s about $4 billion a year.

For your audience who goes into a CVS, a Walgreens, or a Target, you see everything behind a locked plastic little door. It’s a horrible customer experience, but what’s the alternative, like having everything ripped off and there’s no product? There has to be a better answer to that. In any event, Walgreens has had a number of pressures on their margin. They tried a number of different things, whether it’s primary care inside the store that didn’t work. They’re trying to dislodge that. What you’re seeing now is, and they announced publicly, that 1,200 stores would be closed. Many of those are going to be natural expirations of a lease.

In other words, Walgreens would initially open and have somewhere between a 15- and 25-year lease and then have a series of five-year options thereafter. It was almost rote that you would click off those options. Sure, we want to stay at that location. What the company has said is, we’re going to let some of these stores naturally expire, go away. We’re going to move on, and we’re going to focus on markets and stores where we have the business, we have the pharmacy business, we have good front-of-house business, the real estate makes sense. Slim down from what was at one point over 9,000 stores to probably a chain that’s going to be 5,000 or less. I’m supposing, but it probably needs to get there.

Career Path Advice In Real Estate

It’s interesting. I’m going to take a detour from our trends. Before we touch on some of the things you wrote about in Workshop, I want to back up to the 30,000-foot level of people who are building their own careers and are tuning in to this. I believe I had it written down here somewhere. Maybe I didn’t. You were in capital markets. You were in brokerage. You were part of this rollout of several thousand locations in two different instances. You talked about being on the principal side. Were they variously happening throughout your career?

Maybe if someone is tuning in, should they also try to take a circuitous route like that and maybe do brokerage to learn and get the contacts? Maybe they should be going after some executive-level real estate job if that’s what their training and background is because there’s a lot more benefit, perhaps, when you get to the principal side. I’ll plug my side, I’ve always gone to the principal side. It’s like principal, principal, principal.

I want to run the deal. I want to make the decisions. I want to take all the risk and hopefully make the gain on the upside. Do you have any advice to somebody, or maybe yourself starting back out again, of paying attention to one of those categories or doing it exactly in that same method? If you had your choice and could wave a wand.

Clearly, you’re smarter than I am.

I don’t know about that.

I was curious when I came out of business school. I went to UNC-Chapel Hill, and I went to work for First Chicago, which is now part of J.P. Morgan, in the corporate finance group. Part of my thinking was, I wanted to understand where the money came from and how it worked. That was 1990. Knee-deep in the S&L crisis, I showed up in the real estate department. All we were doing was real estate workouts. It was a phenomenal opportunity to see how projects and developers had approached situations where, under one condition, things made sense.

You had a major macro change, being a crisis, in this case, the S&L crisis, and how that impacted the value of real estate and what people had to do to work out those projects and who won and who lost. It was interesting. Interesting for me to see because I had no risk. I had no downside. I was learning. I was a sponge. I have had an opportunity to get entrepreneurial, to be that principal. For your true entrepreneur audience, that can mean sleepless nights. That can mean making payroll.

That can mean one thing goes wrong and everything could go. Sometimes you’re on a razor’s edge. It’s not always, as Scott Galloway says, “Champagne and cocaine” when you’re an entrepreneur. You’re up against it. I’ve had situations where I’ve built several businesses that got to a point where I could sell them. When I did sell them, I felt comfortable, for instance, going into JLL and being in a corporate environment. It allowed me to recharge my batteries. It allowed me to get a little bit more balance in my life. It allowed me to think about next.

All along the way, Dan, and I think you’ll appreciate this, I know it’s been part of your success, and I’ve tried to collect as many people as possible. I tried to be a good mentee when I was younger, asking a lot of questions, and trying to meet as many people as possible. It wasn’t always easy because sometimes it’s a bit awkward.

I had this friend who I remember, his name’s Ken Marino, he called me up one day and he said, “I met this guy named Trammell Crow.” I said, “That’s a company.” He’s like, “No, it’s a guy. I called him up and said, sir, I would love to come to Dallas and see you. Could I spend fifteen minutes with you?” I thought you were not allowed to do that. Ken said, “Of course, you can.” It opened my eyes.

For the readers out there, there are senior people in the industry who would love to spend time with you. They’ll give you 15, 20, or 30 minutes. That, I think, is an important point. Don’t be shy. Collect as many people. When you start to get my role in the industry, and you’re approaching it as well, Dan, it’s like all of a sudden, we become the mentor. I’ve always said I’m nice to young people because I never know when I’m going to be working for them, even though maybe they were working for me prior.

 

There are senior people in the industry who would gladly give you their time. That is a crucial point. Don’t be shy. Connect with as many people as possible.

 

That’s come to pass, interestingly enough. This industry can be phenomenal. There are days when it might be hard work. When you’re doing deals with people you like and respect and you’re learning and you’re making money, it’s a super fun industry. That’s why making yourself available to industry groups, to conferences, to constantly learning is vitally important.

I’m going to make a plug for those who don’t recognize Trammell Crow. There’s a great book that was written, probably in the ’70s or ’80s, Trammell Crow, Master Builder by Robert Sobel. This is hands down the best book I’ve read, at least in the last 12 to 18 months. Hands down. To get in the door, to even talk on the phone with Trammell Crow, I don’t know if it was the father or maybe there’s a son by the same name. Either one. We’re talking about real estate development, American royalty if you were. I think Trammell Crow is the largest real estate developer, maybe on the planet, besides the Chinese government.

His son Harlan has been in the news a bit. He has a very good friendship with Clarence Thomas, but we won’t get into that in this episode. Trammell Crow built his business and sold his corporate services side of the business to CBRE, which is interesting. Trammell Crow still exists as a company, and they do development. The things that Mr. Crow did early on were remarkable. He was a visionary. He built some of the first industrial distribution centers in Dallas, and he built these large exhibition halls in Dallas. Anyway, a great book. I know that you’re interested in books, but that’s one on my shelf and one that’s important to me.

Networking And Reaching Out To Mentors

I shared it partially, “Read the book.” The other part is to look at the caliber that Ken Marino was able to contact by reaching up as he was somewhere in his career looking for some additional inspiration. The question I think I’d like to pull on a bit is, Joe, what pro tips would you give to somebody in like Ken’s position, who is sitting here contemplating making the call? What’s the process for that? What is the most organized approach for someone earlier in their career to reach out to someone they might want the 15 to 30 minutes? When people say to me, “I want to pick your brain,” I’m like, “Sorry, I don’t allow brain-picking.” That’s not the format. I’m curious if you have some tips on how that call may go successfully if somebody were to make that to you or someone else in some executive-level position somewhere.

I always default back to homework. You have to have a point of view, there has to be a reason. What kind of gift can you provide to a Trammell Crow in return? In other words, you may be early in your career, but you know something. It is because the world is changing so fast, that if you’re part of the I generation, Gen Z, or you’re a Millennial, maybe you have a different view or a thesis, a hypothesis on some real estate. You say, “I would love to have a conversation with you to share my thoughts.” I’d like to learn from you.

By the way, I think it’s vital to be authentic, to be vulnerable, and to share aspirations. In other words, if I called you up, Dan, I’d say, “I want to learn about being a principal. This is where I am so far. I’ve made some mistakes. You can commiserate,” but get to the crux of it. What is it? Come up with a thesis or an approach. Have your homework done. I sit on the advisory board at the University of Florida’s Bergstrom Real Estate Center, and I have mentees every year. I find myself having more conversations with students who are not my official mentees, but they’ve done their homework. They’ve either read my book, they’re interested in retail, or they’ve approached me after one of my lectures.

They have interesting perspectives that they want to test and say, “Is this on track, or am I thinking about this the right way, or what am I missing?” That type of engagement, for me, is healthy. I also want to prepare because I want to get something out of them. I want the perspective. How are you looking at power? How are you looking at jobs? What is your view of an office? How are you shopping? How much are you buying off Instagram ads? When was the last time you went into a bank? Are you physically going in, engaging in physical banking, or is everything electronic? There has to be this two-way street.

I love that. It’s like if I summarize it, I love the be prepared thing, do your homework. I wouldn’t take the call, I wouldn’t schedule the call if someone didn’t. If it was this blind pick-your-brain thing, it’s like, “Sorry, I’m tied up. I’m busy.” If somebody has done the research, and as a podcast host, I’ll get like, “Your last podcast was great.” Nothing else. That’s copy and paste. That’s not you did your homework.

The other part of the gift, or adding value, I think, to summarize that, have some agenda and how much time you’re expecting. “Can I get 15 to 30 minutes on a phone call? I’d like to talk about this, this, and this. Here’s what I’m thinking on this. Do you have time at 3:00 tomorrow, or would next Wednesday at 4:30 be better?” Two times, two dates, very specific, to allow the other person to not get caught in the trap of, “Can we do this sometime? Sure. When do you want to do it? 12:00 doesn’t work. How about this other thing?” Sorry, but five different replies for the busy executive are going to be overwhelming.

I want to make it very simple for the person I’m reaching out to, to know what’s going to be talked about. They can also prepare, which is the reason I want the agenda. If somebody were to reach out to me, I want the agenda so that I can be prepared to make sure, maybe I’m not the right person to even have this conversation. I can let you know that and maybe even give you direction as to who may be the right person.

Simple bullet points, and be sure to provide two times and dates you’ve committed to so that it’s very easy for them to confirm that. They throw it in their calendar. They can touch the email one time, and then you can move on to the 15 or 30 minutes, or whatever the case is. My final simple one, Joe, would you prefer they reached out that way for a 30-minute phone call or the lunch date?

I would say the 30-minute phone call. I travel quite a bit. The thought of nailing down a lunch date is difficult and remote. You could ask my wife. I think it’s a brilliant aspiration. If you could get to that point, somehow having a face-to-face, if you know you’re going to New York City for a conference in the second week of December, you should have your list of people that maybe you’ve talked to and say, can I buy you a cup of coffee?

It could be in the morning, could be in the afternoon. I do think there’s enormous value in having that face-to-face, having a handshake, and having eye contact in person. There’s neuroscience behind it that makes the bonds even stronger. The oxytocin that exists between two people when they’re together, not when they’re two-dimensional and on a show or a call. I’ll be in Chicago soon, so I’ll track you down. I think there’s an aspiration for you to get together for a coffee or lunch. Probably initially, if you can crack the code with a call, you’re doing well.

The Story Behind Writing “Work Shop”

You’re right about that. Cool. Workshop. The book you had written, did you co-write this with an author? Did you sit down and hatch this over a period of years? What was the genesis for the idea and the thesis of the book?

I had the idea, and I had written a number of articles and had a number of presentations and speeches. I left the Instant Group in June of 2023 and took about a nine-month sabbatical. During that time, another thing that I believe is vital for everyone, it doesn’t matter where you are in your career, is to have a growth mindset and to always be learning. I had this opportunity, and I took a course at MIT in AI and business strategy because I wanted to learn more about what was going on.

I took another course at the University of Chicago on behavioral economics. There have only been five Nobel prizes in economics awarded in and around behavioral economics. I thought that, if we’re going to focus on consumers and people, then it’s going to be important to understand behavioral science and what motivates people, what incentives work. I’ve been interested in this area of behavioral science and behavioral economics, and went to the source and took a course in it. Between those two, it helped form a bit of the backbone for the book. I wound up writing it myself.

I had a great publisher/editor called Grammar Factory. If any of you have ever considered writing a book, it’s not as hard as you might think it is. There are companies out there that can help streamline it. Grammar Factory is based in Montreal but is a global company. Scott McMillan, who’s the CEO, is fabulous to work with. It was affordable and great value for money. My editor was in Perth, Australia. I never met her, but it didn’t matter because we were operating asymmetrically. I’d write something, and then she’d look at it while I slept, and then it came back and forth. That’s the genesis of writing the book.

 

If you’ve ever considered writing a book, it’s not as hard as you might think. There are companies out there that can help streamline the process.

 

It wound up the whole process, probably six months. I wrote it because, A) I always wanted to write a book. I think you should have big life goals. B) I thought that I had something to say, and I wanted to share it. I wanted to provide a different point of view. Probably the best way to encapsulate my thoughts is by an example. Oftentimes, in real estate, we see the ribbon cutting, which is great, cut the ribbon, job done, let’s go play golf. In this new future world, I argue that the ribbon cutting is the beginning of the process because space is being used differently.

The consumer is voting in how they spend their time and money. We know for a fact that the consumer is voting with her wallet in retail. If you’re not relevant, you’re going to go away. If you are relevant, and you stay current, and you engage in the personalization, and if you’re engaging with Alo, or Lululemon, or Apple, or, name it, Restoration Hardware, RH, they’re getting hyper-personalized. They understand your buying preferences, they’re engaging with you on different levels.

In many respects, some of these retailers are now movements that we all want to be a part of, like Apple. The question then remains, how is the office class going to react, now that consumers, who are the employees of the new consumers are able to vote with their feet as to when and where they work? Assuming that you’re not working at a call center, or you’re not a surgeon, if you’re operating in the conceptual economy, your tool in trade is a laptop or a cell phone, you can work from anywhere.

Why are companies like Amazon mandating that people come back to an office five days a week? If part of it is to drive culture, culture is based on trust, and what way to erode trust faster than to issue a mandate? Why hire adults and then treat them like children? In particular, because the employees who are going and working at these companies are the same ones who have, for ten years, engaged in agency, autonomy, and optionality in how they spend their money. What we learned through the pandemic was that many people thought they hated their job, turns out, they hated their commute.

In Chicago, I lived in the western suburbs. If I had to go up to the North Shore to Walgreens, it could take anywhere from 40 minutes to 2 hours each way. That’s a massive trade. That’s why I wrote the book. I think there are a lot of important things that are in the book. I talk about this notion that shop, at one point, was a place you went to, it was a noun. It is because of technology that it became a verb. I argue that work is likewise going through that transformation. It was demonstrably paired up with office. If I said, “Dan, I’m going to work,” that meant I was going to an office. Today, those two are decoupled. Work is a verb.

I know that sounds obvious, but it’s no longer a noun or a physical place. It’s a thing we do irrespective of place. It can happen in an office. It can happen in a satellite office. It can happen in a WeWork. It can happen in an airport. It can happen in lots of different places. We have to be mindful of that. I think there’s some cost bias that a lot of companies have. I’ll use Amazon as an example, they own $50 billion worth of office space. Darn it, people need to go there. Other companies, who aren’t saddled with that much in terms of fixed space, can be smart about how they offer an ecosystem of places for people to work. You can expand your employee base. You can get mothers who are caretakers.

You can get people who are caretakers, whether it’s young children or older parents, to remain in the workforce and be productive. They’re also going to operate at different hours too. At the end of the day, if you’re in the conceptual world, if your tool and trade are ideas and analysis or creating products and things like that, do you have to be in an office 9:00 to 5:00, Monday through Friday, as if we’re still in the industrial era? Those are factory constructs. Things have to evolve. Part of what I wanted to do in the book is give some historical context, talk about how retail has learned, and give some thoughts on what office and the world of work should be looking like for the next couple of years.

Balancing Remote And Office Work

I’m excited. I ordered the book already. I always get the hardcover. I like them on my shelf for the future. The sunk cost theory is interesting with the mandate. Our business has maybe 22 acquisition people on the team, spread between three offices in the Atlanta region, Chicago, and the Philadelphia region. We were 100% remote when this thing started, 8, 9, or 10 years ago. We started forming the organization. We got offices in 2016, some small ones, in 2018 and 2019, a little larger. We’re now in some pretty decent-sized spaces, 5,000 to 10,000 square feet. These are not WeWork-sized type of offices. That comes with overhead.

I notice I get feedback from the team that they do find they’re more productive. They’re a little more creative in the office. They’re more savvy on the phone. They’re showing off for each other. We get this office culture where we do have a generation of more productivity and creative results that occur there because, invariably, whether it’s Netflix, the fridge, or it’s dinnertime, or there’s an Amazon delivery at the door, there’s a lot of interruptions that would occur in the home environment versus the office. We’re not five days in the office required.

We’re probably a few hours here and there, three times a week. There’s probably an all-day Monday and maybe half a day on Friday or something like that. A lot of our business happens out on location, at the physical property where we’re making the deal occur. It’s not like we could do a 9:00 to 5:00 and do it all from inside the office. I wonder to myself out loud, I guess with everybody, I’m not wondering to myself, but it’s like, what is that?

What is the right balance between those who are disciplined to be effective in the home office environment versus those who maybe didn’t spend years developing that home office environment, who love working at home, and who are probably more susceptible to interruptions because they haven’t thought through and built out the home office environment, versus the people who are easily capable of producing the same amount at their home office environment versus the office?

I think the office has its place, maybe for the people at the earlier end of the career, where the momentum’s there. There are people around them who’ve been doing the business for 5 and 10 years. In their first year or two, they will no doubt make more deals, and more productive deals and lose less money on behalf of the company when they’re operating out of the office. I think it’s a push-pull. I wonder, where is Amazon’s heart? Is it the $50 billion in sunk costs, or did they start to notice a falling off of creativity and effectiveness? Who knows?

I love that you bring up effectiveness because, in the conceptual age of this new-collar economy, is it about productivity, or is it about effectiveness? If I send out a hundred emails and I call you up, Dan, you’re my boss. It was like, “Dan, I sent out a hundred emails.” I could say I’ve been productive, and I’ve worked my ass off. Maybe another day, I send out three emails, and two of them turn into deals. I also got to play nine holes of golf that day. Do you care? I’m not here to say it’s all about working from home.

What I’d love to emphasize is that hybrid work is the flip side of the coin of omni-channel retail or hybrid retail. What we’ve seen in hybrid retail is about 20% of the time, 20% of total retail sales of $3 trillion, are happening in the e-commerce channel. What we’re dealing with is these multiple channels of how people are spending their money. I think there’s an equal and opposite example of how people make their money. Do we need to be Monday through Friday, 9:00 to 5:00, in an industrial-era construct? I don’t think so.

I think what has happened is that we have generations of Dilbert middle managers who have determined that if you’re sitting at your assigned station, you are therefore being productive, which is complete and utter bull hockey. It’s not true. I argue that leadership is greater than management, that we need leaders at all levels who are helping drive the company mission and mandate, who help define what being effective is, who then surround younger people with resources, and even mid-career people with resources.

 

Leadership is greater than management. We need leaders at all levels who drive the company’s mission and mandate and who help define effectiveness.

 

Michael Jordan needed a coach. Tiger Woods needed a coach. Everyone needs a coach. How many coaches are out there for the middle managers that we have? Very little, unless someone has some get-up-and-go, and they’re reading books, and they’re listening to podcasts like yours, and they’re doing a number of things. By and large, I argue that leadership is greater than management and that you need to focus on that. I argue that effectiveness is greater than productivity. Being in an office is fantastic. As a young person, you want to be in an office.

It’s generally a target-rich environment to find a mate. It’s where you find your friends. It’s where you develop your social networks. It’s vital. It’s where you learn from the silverbacks that are in and around. For middle management and even more senior people, you’re able to give back. What we’re seeing is this desire to have more of this experience happen in office settings, as opposed to passive attendance. Purposeful presence over passive attendance. During the pandemic, we were doing some research, and I heard this phrase that I loved, and I carry it with me, and it’s in the book, which is a philosophy that on-site is the new off-site.

When we have people coming together, is there an agenda? Is there a meal prepared? Is there a guest speaker? Are we challenging each other in a different way? I think mandates are an intellectually lazy, blunt instrument, and that we have to get a lot smarter to provide incentives for people. This is where it goes back to this whole notion of behavioral science and behavioral economics. What are the nudges that can get people to make the decision to be in an office? If it’s an environment where everyone’s there if it’s an opportunity where, if you’re not there, you have to opt-out, but otherwise, everyone’s opted in and going to be in the office.

If there’s something that can sway you and make the two-hour commute a day worth the trade, people will be in the office. I know there was a law firm in New York, and they had this mandate one day for everyone to be in the office, and out of 120, maybe 58 showed up. By the way, there’s no bite or bark in the event people miss a mandate. There’s no wholesale firing going on unless you’re Elon and you want a complete reduction in force, which he did at Twitter. That same group had another event two weeks after, and there was a social event after, call it business hours, and out of 128 people, it was 115 showed up. It’s not that people don’t want to show up, but they want to show up for a reason.

If you mandate that I have to come to an office and commute 15 miles each way or take public transportation, and I’m sitting at a cubicle and I’m on a Zoom call that I could be doing from home, and I could have seen my kids when they wake up, could have helped get them dressed, I could have been on the Zoom call, and then I could see them when they come home. I think there’s this interesting push-pull like you said, that goes from work-life balance to life-work balance, and you can still get some of the same things done.

I love it. I could go on this, this is a hot topic, debate it. We’re looking at office assets, we’re passing on everything. Some friends of mine have bought some very cheap, $10 a foot for class A space and class B plus, if not class A minus location, phenomenal deals. They’re going to make a shitload of money. It’s going to take 5 to 10 years. Certainly, for the next 24 to 36 months, it’s probably not going to be fun for them to own these assets.

Joining LRG Investors and Future Plans

I think you’re right and spot on with the experience being created, people rethinking, and turning this into more of the omnichannel retail model. We have to evolve what the office is for and what we’re doing to attract people back to the office. I’ll digress, and we’re going to shift gears here a little bit. You joined as a partner, LRG Investors and you guys have in, I believe, in the portfolio, shopping centers with grocery anchors, things of that nature, and have done quite a bit of tenant-driven development, which, for those tuning in, that’s what Trammell Crow built a significant portion of his business on, who we were mentioning earlier.

The tenant comes and says, “I need 100,000 square feet.” The landlord builds the 100,000, has the lease lined up, and the tenant day one. It’s a phenomenal development strategy if you can do that right. Would you mind pulling on the thread of the decision to join LRG and what you guys are anticipating doing over the next 18 to 24 months?

I’m happy to. LRG is the development and investment arm of Lockehouse Retail Group, which was founded by my friend Steve Cutter. He partnered with Josh Amoroso. They’ve built both companies. Again, this goes back to my earlier point of collecting people. I was doing deals with Cutter 25 years ago, easily, if not more. We’ve become friends and colleagues and have a great deal of mutual trust and respect. When it came time for me to think about doing something next, he and I always talked about doing something. With Josh and Steve, now we’re together.

What the company has done over the last 3 or 4 years is focused on acquiring grocery-anchored daily needs centers that have some adaptive reuse and some uptick in rental rates and outpads and things of that nature. It was difficult to build ground over the last 3 or 4 years. Rates were high, input costs were crazy, and labor was off the charts. It was a difficult time. We’ve seen a number of areas ease. Clearly, we’ve had two, a 50 and then a 25 basis point drop from the Fed.

We haven’t seen a reaction in ten years. In fact, the ten-year has gone up. We’re seeing more dollars, more equity capital dollars, chasing retail deals now than we have in the last five years. That’s for a number of reasons. One, there’s been over 100 million square feet of supply taken out of the retail equation. Those are the old B malls. It’s the last Kmart closed, if you can believe it, this fall. I say that most people say, “I didn’t even realize one was open.’ You have a number of retailers who are in a growth mode.

The jet fuel for those retailers is net new stores, adding to the store base. Starbucks is still blowing and going. The banks, Chase are opening up. I think they added something like 250 or 300 new bank branches. We’re seeing companies like CAVA coming into the picture. Their stock is up 300% since the beginning of the year. Wish I would have bought it. My friend Jeff Gaul is the chief development officer there. They’re blowing and going and doing great. It’s interesting because what they’re offering is this Mediterranean menu, have you been to a CAVA? Are you familiar with it?

Not yet. Tell me about it.

Think Mediterranean menu in what looks like a Chipotle. You have the whole lineup, the walking line to construct your pita or your bowl or whatever. Super healthy food, reasonably priced, great lifestyle. These guys are blowing and going, and they need to expand. The grocers are still expanding, the Sprouts of the world. We talked earlier about Trader Joe’s. You’re seeing Kroger and Publix following the demographics. I’m here in northeast Florida, in Jacksonville. You start looking at places like Daytona, which hearkens back to spring breaks and racing cars.

There are 10,000 new houses going in the Daytona market. It’s staggering. There are 1,200 people a day still moving to Florida. There’s a great opportunity to capture some of these demographic shifts to help meet the demand for growth. We feel like inflation has subsided some. We’re seeing better pricing, not super great yet. We tend to be doing, looking at single-tenant, built-to-suit, multi-tenant buildings under 10,000 square feet still don’t pencil great. Over 10,000, we’re seeing better probabilities. We think that our thesis is that the environment is going to continue to get better. I think the election means that carried interest is probably going to stay put.

Taxes are likely going to be reduced, regulations will be reduced. Hopefully, inflation on inputs will come down. It’ll start making a lot more sense. The capital markets are strong. Banks want to lend to retail. That wasn’t the case five years ago. I was at an ICSC trustees meeting. One of the phrases was, “Thank God we’re not office,” because there was a long time there where retail was out of favor, but it’s now back in favor. We’re looking at opportunities across the country. We have great coverage along the West Coast, Rocky Mountain West, as well as the East and the Southeast. We think that there’s a place to be, and to help clients grow and to make some money.

Trends In Retail Development And Store Sizes

The trend in retail, the new ground-up developments I know of personally, a friend of mine built a Starbucks, came out of the ground. That was under construction, I think last summer, maybe. I’m sure they’re serving coffee. Another friend of mine signed with 7 Brew. It’s a drive-through concept, red hot. They’re trading at lower cap rates than Starbucks. Who else do I have? Some car wash buddies who built 15 or 16 of those, maybe in the last 36 months, but they’re small.

It’s 2,000 square feet, give or take, maybe 3,000 or 4,000, small developments. I don’t know of any shopping centers, 100,000 or 80,000 square feet, that have gone ground-up anytime at all. We had a lot of that built in the 2000 to 2008 era. We were probably well oversupplied during that time period, like offices now. The bigger boxes, I don’t know, maybe you would have a little more accurate number, but are you seeing the grocery concepts also, where they may be used to be 35,000 or 40,000 square feet, and now it’s 20,000 or 25,000 square feet?

What are the trends in terms of the actual size of the store? Have they been shrinking the footprint and becoming more effective with inventory turns and the iPhone, the ability to order, or stable? What insight could you provide on the size of the stores that may have been developed in the last three years, and what you would expect to continue over the next three years as the development marketplace hopefully becomes a little more favorable?

That’s a good question. I would say, I’d point to Target. Target was very busy doing a lot of their in-city Targets, reducing their footprint, trying to go on college campuses in high-dense urban areas, and they came up against some of the same challenges I mentioned earlier around organized retail crime and difficult to operate. On their philosophy going forward, and I believe they announced over 100 new stores, they’re reverting back to their 125,000 and 135,000 square foot large prototypes.

Again, it goes hand in glove with the hybrid retail, because as much as the four-wall experience is well-lit and great, and the associates are fantastic and have a smile on their face, it’s also a last-mile distribution center. People are buying online, either having it delivered to their home or buying online and pick up in-store. You’re seeing more and more of these opportunities where “I’ve got two bagfuls that I need to pick up at Target”. I text them, pull into parking lot B, someone comes out, puts it right in my trunk, and I leave. Great experience.

We’re seeing an increase in some stores, and we’re seeing retailers test and learn. That is an important lesson, to see how the consumer is acting and reacting to different examples. A lot of A/B testing going on. It’s difficult to do with a capital asset as expensive as a piece of real estate, but if you’re a national retailer, you can test some things in one market, get learnings, and try something different in other markets. I think that’s important. The grocers, 50,000 or 60,000 square feet.

Walmart is back out again with their Neighborhood Market, a little bit reconstituted, but again, a super strong anchor that can help drive a lot of other daily needs. I am now, for the first time, starting to see the potential for ground-up grocery-anchored centers, starting to see site plans circulating and deals being talked about.

Are those deals in proximity to Daytona? I think it’s Daytona. We had a 250-lot subdivision I’m an investor in, where we’re selling that to Pulte or something like that. If I imagine that going in on the outskirts of Daytona or whatever the big city is, are those projects you’re seeing located near those newer development sites, I’d imagine?

The new housing development site? Absolutely. There’s an interesting project called Margaritaville that’s residential in focus. I think there’s probably less than half a dozen of these Margaritaville. There’s one by Hilton Head, there’s one that’s on LPGA Boulevard by Daytona. These things are sold out. There’s the next Lennar or Pulte or whatever is going.

D.R. Horton is building next to them. You have the initial public center that’s phase one, and now all of a sudden phase two is happening. You’re seeing all this happening in almost a step curve. As more and more people are moving full-time to different parts, particularly the Sunbelt, the daily-needs retailers have to respond.

Investment Philosophy: Hold Vs. Sell

It makes sense. One question on philosophy, a lot of times, I don’t know how true it is or whether it holds up, I thought I was a hold my rental portfolio forever kind of guy and buying things and holding them forever. That’s what I’m going to do. I signed a deed package for one the previous day. I have contracts on the others. I can’t wait to sell them all off because I’m going into partnerships where I’m a little more passive instead of dealing with the day-to-day management.

Curious, Lockehouse Retail Group, LRG investors, what’s your philosophy in terms of holding everything forever on one side of the scale, and then on the other side of the scale, maybe it’s buying it, get it stable, and immediately take it to market and cash out? Where do you guys fall in terms of the own forever or flip and get out of it philosophy?

I would say there are two different flavors. One, the grocery-anchored center, the daily-needs centers, we tend to hold those a little bit longer, allow them to season, and give us time to lift the rates. We typically look at a 15% uplift in rental rates. We try to capitalize or redevelop out pads and create value. A little bit longer horizon there. As far as the single-tenant assets go, given where the capital markets are, we’re more in the churn-and-burn mode, where it’s almost merchant building. We’re going to build them and then take them to market. It depends on the asset type, but it’s a mixed approach.

If we look back at Walgreens, you build it as a merchant, and from the outside or the inexperienced observer, you’d say, “You’d want to hold that forever, that’s Walgreens.” If you held it forever, they’re letting the lease expire on you. What are you going to rent that out to, a daycare center? What goes into the corner? Very difficult to backfill. That was one of my own lessons over the last 24 months, that nothing lasts forever, in a sense. You get this great collection of national tenants, solid credit, strong cap rate, and you have a length of term left on the lease.

You’ve got to sell it while it’s marketable because you get down to someone bringing you that same Walgreens deal, and there’s 2 or 3 years left on the lease. You’ll get the loan, but you’re guaranteeing a $3.9 or $3.8 million mortgage on a $5.2 million purchase. Not a comfortable position. That’s why the owner is selling that asset because the lease term is at the end. I think that’s a great model. We built our Vegas shopping center. I think we’re either going on the market by the end of the year or we’re going on the market in early 2025. Some of the retail numbers that we’re seeing are you’re selling on twelve more months after you own it.

It’s like this projected pro forma seasoning thing. There are buyers out there in the market who will pay it to maybe be in there as the demographics are improving, and maybe it’s a location. They’ll laugh at us for selling it at the price four years from now, maybe. It’s interesting to see the trend of retail properties getting hot again.

There was an interesting article in The Wall Street Journal this week, on November 12th, about how the real estate scions in New York City are breaking the cardinal rule, which was never sell, but they are having to sell. Rudin was one example, and a handful of others. Nothing’s forever. That’s sound advice.

Impactful Book Recommendations By Joe Brady

True enough. As we wrap up here, I have a couple more questions before we close. The first will be book recommendations. We talked about Trammell Crow earlier. Are there 1 or 2 other books, maybe real estate related or otherwise, that you found profoundly impactful and might be interesting to the reader?

One is around behavioral economics, and it’s called Nudge by Richard Thaler and Cass Sunstein. Thaler is a Nobel laureate in economics. His buddy Sunstein is a professor at the Harvard Law School. This is an important book, I recommend it often. It talks an awful lot about how you can engage in choice architecture to help people make good decisions without taking the agency and autonomy away from them. I think this is going to be an important area for us to focus on. We can’t be that intellectually lazy, blunt instrument when it comes to dealing with people interacting with our real estate.

How do we nudge them to come back into our space? The second book I would mention is probably a little bit more personal, but it’s called Build the Life You Want: The Art and Science of Happiness. It was written by Arthur C. Brooks with Oprah Winfrey. Arthur Brooks is the most popular professor at Harvard Business School, and he teaches a class on leadership and happiness. I’ve found his message to resonate and to be important as we navigate difficult times. I’m on the board of my national fraternity, the president of the board, responsible for, I’ve got 11,000 undergrads, and I have a 22-year-old son as well. I see what’s happening in the world with these kids.

We’re in an epidemic of loneliness, anxiety, depression, self-harm, non-accidental deaths. It’s not something that we should be proud of as a society. We need to arm not only ourselves, but we need to help arm our younger people with tools to be more resilient, to be more anti-fragile, to know that you’re going to have bad days, and so how do you deal with them? These lessons about happiness that Arthur Brooks talks about are impactful.

 

We are in an epidemic of loneliness, anxiety, and depression. We need to arm our younger generation with the tools to be more resilient.

 

I’ve had a chance to meet him. I’m working with him with the national fraternity as we take some of his lessons and bring them into the associate member education process. Again, another area, we can’t have successful real estate unless we have successful, functioning, energized, entrepreneurial, enterprising people to either shop or work in them. That’s another area that I’m pretty passionate about.

Jewel Of Wisdom For Young Professionals

I appreciate that. We’ll have to get those ordered myself. The crown jewel of wisdom, if you could go back, let’s pick a good point here, a good way to phrase this question because we talked a little bit about the principal and the banker and the brokerage side of things, let’s say you were starting with zero and you were one of the young people in your fraternity, what would be the crown jewel of wisdom that you would share with them, knowing everything you know now?

It might sound like a broken record, but I’d go back out to who are the most successful alumni out there, and how can I go and engage with them? I mentioned earlier about the University of Florida, the Bergstrom Real Estate Center. It turns out that Kelly Bergstrom, who’s the benefactor, was the president of J&B Realty out of Chicago, and he’s a fraternity brother. Not only have I but there’s been an army of young men who went and worked at J&B, who got to learn under Kelly.

Find a mentor, find a leader, and learn as much as you can. Sweep floors and fetch coffee, there should be no job below you. Show up early, stay late, and work hard. Ninety percent of winning is showing up, the other 10% is not leaving until you’re done. It’s almost like sending a handwritten note, it stands out. If you do that, and you work your ass off and don’t expect anyone to give you anything, and you’re going to outwork the next person, I think it’ll serve you well.

 

90% of winning is showing up. The other 10% is not leaving until you’re done.

 

That ties into our conversation earlier about doing your homework and reaching out to that person for some insight. One thing I think I would have had challenges with when I was 18, 19, 20, 21, I didn’t have enough perspective to maybe even select the right mentor. If there was some guy who had five rental properties, he would have been like the king of the hill, and I would have been ready to worship at his feet, for lack of a better, I would have thought he was the pinnacle.

What type of strategy advice would you additionally layer on for that person around trying to figure out who is maybe the right person to go out and contact? Maybe that’s step one, you’re asking the first mentor you identify, something like that. How would you go about maybe selecting that person, that you invest the time through the homework, come up with the agenda, and then schedule and do the meeting?

It can be that formulaic, or it can be super opportunistic. I’ll give you an example, Dan, and you’ll appreciate this from our Philadelphia background. As a kid, I thought the best job in the world was being a caddy. I was a caddy at the Philadelphia Country Club. You’re outside, you get paid in cash, get a little workout, you meet interesting people. There was a member-guest, and this gentleman named Tony Hayden, for those in Philadelphia, he was the head of the Cushman and Wakefield office.

I was his caddy. Very first day, he looked at me and said, “You’re going to forecaddy as much as you want, ride on the back of the cart, and we’re going to have a good couple of days here. By the way, here’s $100.” That was 40 years, that was a lot of money. I said, “Mr. Hayden, this is awesome.” I was studying electrical engineering at Villanova, that’s where I got my degree, but I got to interact with him. I asked if I could come interview with him, which I did.

Again, there was that opportunity. He looked like he was having more fun doing real estate than what I saw people doing in engineering. My golf game still stinks, even though I live on a golf course. In any event, I think you have to be open to it. Do these people match your goals and aspirations, your character, and your ethics? Does it feel good? If so, probe and ask questions. It doesn’t have to be like a master’s thesis on day one. It can be a couple of questions, and then follow up and work the angle.

Maybe it’s as simple as sitting down and thinking it through. No one gave me that idea when I was heading into Villanova. I remember my mom’s like, “Fill out the application. You might get in.” I’m like, “I’m not getting in.” I was working at a car dealership. All I wanted to do was drive the brand-new Trans Ams that they were delivering every day, like $9, whatever.

Eagle on the front, right?

Yeah, $6 or $7 an hour, whatever it was. It was like, it didn’t matter. These cars were so much fun that I had the chance to drive. I filled it out, and I thought, I’ll design cars. I’ll be a mechanical engineer. I checked the box. When I got there, I had a similar experience. I had always wanted to do real estate since I was a kid. Grandpop was a property manager and did the early math and figured out that was a good plan as far as making money. When I looked around at mechanical engineering, I had no idea what it was, or what I was getting into.

I was like, I don’t know if I want to do this. Sitting down to think it through is a great point. Maybe the action item is, and they did tell me this, someone told me this back when I was that age, go caddy, because you’ll meet interesting people. There you go. There it is. Go caddy, and you’ll get at least 6, 10, 15, or 20 in a summer’s worth of caddying, and interesting conversations to help develop the strategy. Joe, where can people go to get more Joe Brady?

You can go to my website, which is JoeBrady.ai. On the website, there are links to Amazon and Barnes & Noble for the book. There are some links to articles I’ve written, and podcasts and presentations that I’ve done.

The Kindest Thing Someone Has Done For Joe

My final question, Joe, what is the kindest thing anyone has ever done for you?

When I was first out of college and working in Charlotte, North Carolina, I was working for my national fraternity. The executive director, one of my lifelong mentors, Durward Owen, knew that something went awry with the local bank branch. He grabbed me by the collar and took me in there. Somehow, they were taking advantage of me. It was a horrible experience.

I tried to forget it, but he brought me in, sat me down in the manager’s office, ripped this guy up one wall down the other, and said, “You don’t know who you’re dealing with here. This young man is going to be a leader of tomorrow. He’s going to be one of your biggest depositors here. You should rectify what happened. What you did is wrong.” I never had anyone stand up for me like that. I never thought I deserved it until that time. I felt that kindness and support allowed me to stand a little bit taller that day. I never forgot it.

Nice. Joe, I have four pages of notes. I had a fantastic time. I appreciate you coming to the show.

Dan, it was so good to be with you, a fellow Philadelphian to Chicago, and I wish you well. I hope to meet you live someday.

We’ll get it done.

 

Important Links

 

 

Redeveloping U.S. Malls Part 2 with Brait Fund Saul Zenkevicius

 

Redeveloping U.S. Malls Part 2 with Brait Fund Saul Zenkevicius

 

Guest: Saul Zenkevicius is a personal friend and prior business partner of mine.  We used to flip houses together in Chicago & Miami. Now he’s moved on to redeveloping underperforming Malls with his partner Rafik and their team. 

 

Big Idea: The biggest opportunity in commercial real estate is leasing up large amounts of vacant space.  This is how to earn profits exceeding $10,000,000.  The key to doing this is building a business focused on attracting tenants and building an ecosystem of tenants that will bring traffic to those properties over a long period of time.

 

 

    

Dan: Saul Zenkevicius, welcome back to the show. How you doing?

Saul Zenkevicius: Good. How are you, Danny?

Dan: Good. For listeners who’ve been around a while, March 1st, 2019, Saul was on the show. We talked about leveling up in real estate, and he was just getting into industrial properties, and I think getting out of the house, flipping business. Saul and I were also partners in the Miami market, and we did quite a bit of business together in the Chicago market before the focus became commercial. Saul is the founding member of Z Equity. Do you have another company or any other company associations at this point we know.

Saul: Yeah. I am also managing partner in Braid Fund where Rafik Morris is my partner over there and we’re buying malls with that company.

 

This Episode of The REI Diamonds Show is Sponsored by the Deal Machine. This Software Enables Real Estate Investors to Develop a Reliable & Low Cost Source of Off Market Deals. For a Limited Time, You Get Free Access at http://REIDealMachine.com/

 

This Episode is Also Sponsored by the Lending Home. Lending Home Offers Reliable & Low Cost Fix & Flip Loans with Interest Rates as Low as 9.25%.  Buy & Hold Loans Offered Even Lower.  Get a FREE IPad when you Close Your First Deal by Registering Now at  http://REILineOfCredit.com

 

Resources mentioned in this episode:

www.Zequitygroup.com

 

For Access to Real Estate Deals You Can Buy & Sell for Profit:

https://AccessOffMarketDeals.com/podcast/

 

Saul Zenkevicius & I Discuss Redeveloping Commercial Real Estate:

  • Climbing Mt Kilimanjaro
  • Leasing 300,000 sq. ft. in 15 months
  • Creating $10M in value in that same period
  • Simplifying Life instead of Chasing Money Exclusively

 


    

Relevant Episodes: (200+ Content Packed Interviews in Total)

 

The transcript of this episode can be found here.
Transcripts of all episodes can be found here.

Redeveloping Dying Malls with Brait Capital Founder Rafik Moore

 

Redeveloping Dying Malls with Brait Capital Founder Rafik Moore

 

Guest: Rafik is a seasoned commercial real estate operator with extensive experience in retail & industrial property.  His company, Brait Capital is now focused on very large retail & industrial assets.  Recently, he has closed on 3 shopping mall properties with large vacancy and is in the process of repositioning those assets.

 

Big Idea: Commercial real estate success is found in 3 components.  First, finding an asset at a favorable cost basis. Second, assembling the capital to buy & redevelop that asset. Finally, and perhaps most important, operating the business of leasing at a high level to quickly fill the asset with paying tenants – tenants who draw the missing traffic back and bring that asset back to life.

 

 

    

Dan: Yes, smart. I like that. Why don’t we start with a little bit of a back story, right? How did you get in real estate? How did your real estate career developed to the point where we’re taking down and running 200,000 plus square-foot dead boxes and bringing them back to life?

Rafik: I started with a job as a credit analyst at a bank. So, my approach into this industry came from the finance or ability to borrow money to buy real estate. As an underwriter, I worked for two years, learned a lot about credit analysis and what banks to look at when they want to borrow your money. It was a very critical experience in my understanding of how to get banks to lend me money later. After being a credit analyst, I became a sales guy. At first, I was an account executive, sales guy for the mortgages, and then ultimately, became a mortgage broker in 2003. From 2003 until 2008, I was a mortgage broker. We had about four shops and over 100 people, and that basically was my full-time job.

But my part-time job was flipping houses and starting from one house duplex after that and that flopped on a couple of first houses. It’s so hard to believe that starting with that and to sort of fast forward to what we’re doing today, which is four and a half million square-feet of real estate all over the country it’s just mind-boggling and very, very exciting and I guess, humbling. I have been very blessed to have met a lot of friends along the way. I’m all about building long-term relationships with long-term people. But yes, after flipping houses… Oh, by the way, when things collapsed, I started flipping houses professionally. We do 50 to 60 houses a year for about seven to 10 years and in 2012 and parallel, I bought my first commercial warehouse building which was a life-changing event. On that first deal, we made a million dollars, me and my investors. And we continued flipping houses, but commercial real estate became a thing for me, first thing. So, my partner continued running flipping business while I got into commercial full time.

This Episode of The REI Diamonds Show is Sponsored by the Deal Machine. This Software Enables Real Estate Investors to Develop a Reliable & Low Cost Source of Off Market Deals. For a Limited Time, You Get Free Access at http://REIDealMachine.com/

 

This Episode is Also Sponsored by the Lending Home. Lending Home Offers Reliable & Low Cost Fix & Flip Loans with Interest Rates as Low as 9.25%.  Buy & Hold Loans Offered Even Lower.  Get a FREE IPad when you Close Your First Deal by Registering Now at  http://REILineOfCredit.com

 

Resources mentioned in this episode:

www.BraitCapital.com

 

For Access to Real Estate Deals You Can Buy & Sell for Profit:

https://AccessOffMarketDeals.com/podcast/

 

Rafik & I Discuss Redeveloping Dying Malls:

  • The Evolution from Flipping Houses to Buying Malls
  • The System for Creating Astonishing Leasing Velocity
  • Creating a “product”, as opposed to doing a “deal”
  • Managing 700 Commercial Tenants

 


    

Relevant Episodes: (200+ Content Packed Interviews in Total)

 

The transcript of this episode can be found here.
Transcripts of all episodes can be found here.

The Future of Commercial Real Estate Investing in Major Cities with James Nelson

 

The Future of Commercial Real Estate Investing in Major Cities with James Nelson

 

Guest: James Nelson is an industry expert in commercial real estate with over 20 years of experience. He is a Principal and Head of Tri-State Investment Sales at Avison Young, one of the world’s fastest-growing commercial real estate services firms.

 

Big Idea: In this podcast, James Nelson shares valuable insights into investing in commercial real estate in major cities like New York and Chicago. He discusses the challenges and benefits of doing business in these cities, the importance of thorough due diligence, and the potential for value-add opportunities in “tired” assets. Nelson also emphasizes the significance of location in real estate investing and provides guidance on navigating current challenges in the industry, such as the shift towards e-commerce and the need for more flexible office spaces.

 

 

    

 

Dan: So I was going to make a little bit of a perception of the New York real estate market from around the country, right? Oh, it’s overpriced, it’s outrageous. The price of land in Manhattan and those kind of things that we all hear around the country, it’s like, who could ever buy anything in New York, anywhere in the city and be successful at the way the prices are? So that was growing up in Philadelphia, James, so that’s my perception, right? We would get the New York buyers who would come down and see Philadelphia as just like discount bargain just pay cash for it. Who needs a mortgage kind of a market. Well, when I got to Chicago, Chicago had a similar, very priced out type of feel to it coming from Philadelphia. And long behold, it does work and you can’t make money.

Sometimes those high price points offer things like high commissions and high profit spreads and 8,9,10%, or even 3 or 4% appreciation on a larger number is larger numbers at the end of the day as well. So I’ve gotten more comfortable with the higher price points myself personally. And I’m curious, as we kind of get into today’s show, I imagine cut your teeth in the New York market, and it’s a high price point market we all know that. I’m excited to kind of hear today’s show with that frame, if you will.

James: Sure, yeah. New York certainly is a place to live. It is very expensive. So a studio apartment here is $3,000 a month. The median apartment sells for, I think it’s 1,000,00.

Dan: Wow.

James: So yes, it is certainly expensive. When you’re looking to buy here on the commercial side yes, the barriers of entry are high because there is global demand looking to purchase properties here in New York, when we talk commercial, I’m talking multi-family with five or more units. I’m talking retail, office development, industrial, and there’s only about in Manhattan about five or 600 of those sales that happen a year. So there’s always this supply demand imbalance. And so the New York terms here are very challenging, especially for kind of the first time investor because most of our deals are signed with a 10% hard deposit due diligence done prior to contract signing. So that’s pretty daunting to jump in and have to put in hard money day one, really tough when you’re buyer, but when you’re looking to turn around and sell again, the market is liquid. So there are challenges to break into this, but once you’ve been able to secure an investment, if your business plan is to resell, you’re going to have a much easier time exiting when the time is right.

 

This Episode is Also Sponsored by the Lending Home. Lending Home Offers Reliable & Low Cost Fix & Flip Loans with Interest Rates as Low as 9.25%.  Buy & Hold Loans Offered Even Lower.  Get a FREE IPad when you Close Your First Deal by Registering Now at  http://REILineOfCredit.com

 

Resources mentioned in this episode:

https://JamesNelson.com/

 

For Access to Real Estate Deals You Can Buy & Sell for Profit:

https://AccessOffMarketDeals.com/podcast/

 

James & I Discuss:

  • The challenges and benefits of investing in commercial real estate in major cities

  • The importance of thorough due diligence in real estate investing

  • The potential for value-add opportunities in “tired” assets

  • The significance of location in real estate investing

  • Navigating current challenges in the industry, such as the shift towards e-commerce and the need for more flexible office spaces


    

Relevant Episodes: (There are 218 Content Packed Interviews in Total)

 

The transcript of this episode can be found here.
Transcripts of all episodes can be found here.

Real Estate Development with Karl Krauskopf

 

Real Estate Development with Karl Krauskopf

 

Guest: Karl Krauskopf is a multi family real estate investor and developer based in Seattle, Washington. He is the managing partner of Auroras Investment Group.

Big Idea: Real Estate development, specifically the entitlement process can produce large gains without the risk of construction. Flipping houses is a great place to start in real estate, but can be challenging to scale. This is why many real estate developers progress to development of land and larger projects after finding success in single family homes.

 

 

    

 

Dan Breslin: Welcome to the REI Diamond Show. I’m your host, Dan Breslin, and this is episode 209 on real estate development with Karl Krauskopf. Karl is a multi-family real estate investor and developer based in Seattle, Washington. He is the managing partner of Aurora’s Investment Group. Real estate development, specifically the entitlement process, can produce large gains without the risk of construction. Flipping houses is a great place to start in real estate, but it can be challenging to scale, which is why many real estate developers progress to the development of land and larger projects after finding success in single family homes. On this episode, Karl and I discussed this as his recent or past transition to larger deals and the same transition that I am currently going through myself.

Karl: Sure. Happily. So, how I got into real estate was probably a little bit different from most folks. I got into real estate. That was 10 years back, I was a veteran and working in the healthcare industry. I was a director of corporate strategy and business development. So, that is where my passion lies, which is really around growth partnerships. How do we basically, how do we grow an entity of business?

And what ended up coming to fruition and what bore the real estate endeavour was my wife and I going into a conversation about wanting to start a family, wanting to have a kid, and what better way to start a side business, which would become my future business, is having a kid. So, spent about six months during my wife’s being pregnant, self-educating myself, really learning how to maximise my income, as well as getting into diversifying my income by adding additional streams of revenue. Decided it was time to take the first leap, which was buying a duplex, a remote duplex across the state from me, and with full intentions of rehabbing, refinancing it, and repeating it. Come to find out that I was not the right asset for that. And now I just spent about $75,000, the majority of my at that time, disposable income in putting it, parking it into a duplex that had no direct path for the refinance. So, I started sweating. I was nervous, didn’t know what to do. We were about to have a baby. So I figured what’s the best next step? Well, the best next step, apparently at the time was to flip a massive home. My first flip ever, it was a hoarder home too. Fantastic idea, right? No, it was awesome. I believe it was four dumpsters’ worth, 440-yard dumpsters’ worth, of junk that we took out of this home. All this direct to say back is, I’m working a 40, 50 hour a week job as well as we just had our newborn, and apparently I’m a glutton for punishment.

 

This Episode of The REI Diamonds Show is Sponsored by the Deal Machine. This Software Enables Real Estate Investors to Develop a Reliable & Low Cost Source of Off Market Deals. For a Limited Time, You Get Free Access at http://REIDealMachine.com/

 

This Episode is Also Sponsored by the Lending Home. Lending Home Offers Reliable & Low Cost Fix & Flip Loans with Interest Rates as Low as 9.25%.  Buy & Hold Loans Offered Even Lower.  Get a FREE IPad when you Close Your First Deal by Registering Now at  http://REILineOfCredit.com

 

Resources mentioned in this episode:

www.AurorasInvestmentGroup.com/

 

For Access to Real Estate Deals You Can Buy & Sell for Profit:

https://AccessOffMarketDeals.com/podcast/

 

Karl & I Discuss Real Estate Development:

  • Entitlement Process-Real Estate Development

  • Finding Mentors doing Larger Deals

  • “Covered Land” play-teardown deals

  • The Microsoft Real Estate Market-Seattle, Washington


    

Relevant Episodes: (There are 209 Content Packed Interviews in Total)

 

The transcript of this episode can be found here.
Transcripts of all episodes can be found here.

Fast & Easy Multifamily Lending with StackSource Founder Tim Milazzo

 

Fast & Easy Multifamily Lending with StackSource Founder Tim Milazzo

 

Guest: Tim Milazzo is the co-founder of StackSource, a technology driven engine for funding commercial real estate deals of all types. 

 

Big Idea: Having access to fast & easy multifamily lending, or any other commercial funding, is the first step to scaling a multi-million dollar real estate portfolio.  The commercial loan landscape is extremely fragmented, with many lenders focused on only certain asset types, loan sizes, or other niche spaces at any given time.  StackSource is a national high volume aggregator of lenders, loan types & contacts, providing borrowers the faster method for finding the correct lender for your particular asset type.

Tim & I discuss how this volume of lenders will put you in a position of strength when you’re funding a deal.  Obtaining multiple, competing loan term sheets can be difficult when you’re buying a commercial deal because of the short timeline to closing.

The StackSource platform allows you to provide details of your project-whether multi family, industrial, commercial, etc- and then matches your loan type with those lending institutions currently lending in your local market and funding your specific deal type.  The end result is multiple term sheets allowing you to select the best option for your deal.

This is a contrast to how I’ve bought my last half dozen multi family projects:  calling around asking people I know who is funding this type of deal-then submitting my deal details to that single lender and obtaining one term sheet.  My way is a position of weakness-I am stuck riding with that single lender on that deal.  It’s worked out for me because I’m lucky to have found the right lender for my type of loan.  Shall we begin?

 

 

    

 

Dan Breslin: Welcome to the REI Diamond Show. I’m your host, Dan Breslin, and this is episode 206 on fast and easy multifamily lending with StackSource founder, Tim Milazzo. If you’re into building wealth through real estate investing, you are in the right place. My goal is to identify high-caliber real estate investors and other industry service providers, invite them on the show, and then draw out the jewels of wisdom. Those tactics, mindsets, methods used to create millions of dollars more in the business of real estate. Having access to fast and easy multifamily lending or any other commercial funding is the first step to scaling a multimillion-dollar commercial real estate portfolio. The commercial loan landscape is extremely fragmented with many lenders focused only on certain asset types, or certain loan sizes, or other niche spaces at any given time. StackSource is a national, high-volume, aggregator of those lenders, loan types, contacts, etcetara, providing you, the borrower, with the faster method for finding the correct lender for your particular asset type.

On today’s episode, Tim and I discuss how this volume of lenders that StackSource has aggregated will put you in a position of strength when you are funding a deal. Obtaining multiple competing loan term sheets can be difficult when you’re buying a commercial deal because of the short timeline to closing. It’s multiple calls to the lenders that you’re googling and they don’t do this kind of asset type, etcetara. Whereas the StackSource platform allows you to provide the details of your project, whether multifamily, industrial. commercial, etcetera, and then matches your loan type with those lending institutions currently lending in that local market and funding your specific deal type. So, the end result is a multiple term sheets allowing you to select the best option for your deal, and then proceed with a complete loan package. And this is in contrast to how I bought my last half dozen multifamily projects which was going around, asking people I know who is funding this type of deal, and then submitting my deal details to that single lender, and obtaining a single term sheet. So, I kind of had no other options if that lender did not work out, and I didn’t really have the ability to shop the deal due to lack of time and lack of contacts. Whereas I didn’t have access to this platform.

So, my way was a position of weakness and I’m stuck riding with that single lender on that deal. Now, luckily, it worked out for me because I found just the right lender for just the right loan type who lends in my market but that’s not always the case, and the challenge can be even greater if you’re investing all over the US.

 

This Episode of The REI Diamonds Show is Sponsored by the Deal Machine. This Software Enables Real Estate Investors to Develop a Reliable & Low Cost Source of Off Market Deals. For a Limited Time, You Get Free Access at http://REIDealMachine.com/

 

This Episode is Also Sponsored by the Lending Home. Lending Home Offers Reliable & Low Cost Fix & Flip Loans with Interest Rates as Low as 6.99%.  Buy & Hold Loans Offered Even Lower.  Get a FREE IPad when you Close Your First Deal by Registering Now at  http://REILineOfCredit.com

 

Resources mentioned in this episode:

www.StackSource.com

 

For Access to Real Estate Deals You Can Buy & Sell for Profit:

https://AccessOffMarketDeals.com/podcast/

 

Tim & I Discuss StackSource & Multifamily Lending:

  • Hottest Sectors in Commercial Real Estate

  • How to Finance Multifamily Investments

  • Obtaining Fastest Rate & Term Quotes

  • Finding Commercial Funding Anywhere in the U.S.


    

Relevant Episodes: (There are 206 Content Packed Interviews in Total)

 

The transcript of this episode can be found here.
Transcripts of all episodes can be found here.

100+ Unit Apartment Syndication with Stephanie Walter

 

Episode: 100+ Unit Apartment Complex Syndication with Stephanie Walter

Guest: Stephanie Walter is the Founder & CEO of Erbe Wealth.  Stephanie began investing in single family homes in Colorado while owning & operating her insurance agency business.   She has since exited that business and sold all of her single family rentals to focus solely on larger commercial real estate syndication deals.

Big Idea:  Recognizing the Opportunity to Sell Appreciated, Low Cash Flowing Deals and Transitioning to Larger Apartment Syndication Deals. Stephanie and I discuss her decisions to exit both single family rentals AND her insurance agency business to focus solely on larger, less active-truly passive commercial real estate deals.

 

 

    

Dan Breslin: Today’s guest Stephanie Walter is the founder and CEO of Erbe wealth, Stephanie began investing in single-family homes in Colorado while owning and operating her insurance agency. She has since exited that insurance agency business and sold off all of her single-family rentals to focus solely on larger commercial real estate syndication deals. Today we are going to dive deep into those decisions, her investment selection process, and a few big recent wins, and of course, an upcoming deal. So let’s get started. So I did a little research on you and your background, and I figured that we could begin with your sale of the insurance agency, what led up to that what your thoughts were, how you emotionally changed chapters, let’s say, and then got on to the next place that you currently are.

Stephanie: Yeah, well, I’ve had my agency since 2006, so about 16 years. And before that, I was actually an insurance adjuster for eight years. So my whole working life, I’ve been involved in insurance in some way. And I do love it. But I also love real estate. So I used to buy and hold single-family homes and really, really loved doing that and actually became more curious. In 2016 I joined a group of people that do some education, great education, about kind of how to buy larger commercial properties through syndications. And that was in 2016. And from there, there was really no looking back I found a partner and group of people I like to work with and found that I really liked raising money. And from that just ended up working with a lot of really wealthy people and learned a lot from watching the way that they handled their finances and started changing the way that I was viewing my finances and 2018 started selling off my single-family rentals and investing that money into these syndicated deals where we were getting double-digit returns and that allowed me to replace my income in the matter of a little over two years. I sold my agency and December 2020 and so now I’m retired but I am still raising money occasionally once or twice a year for a deal and I like to talk to people about kind of changing their views on money because it was life-changing for me. Because I’ve been able to retire and now I can spend a lot more time with my family.

Dan: Congratulations on the sale. That’s pretty cool. I imagine that must have been… I don’t know. I mean, was it a decision brewing for a year, six months? Did you just wake up one day and say, “Hi, we got to get going here.” This is too much weight. Was it the daily responsibility of you running and managing a team? What was it that led up to the sale, I guess?

Stephanie: I like to work a lot. I’m a nerd that way. But so I really like what I was doing. But as I continue to invest in these deals, and the money came in, and eventually it replaced what I was making in my insurance agency, all of a sudden, I was like, well, it would be nice not to be having to work every day and not having and being able to take a vacation. I hadn’t taken like, over a week’s vacation since 2006. So then, my eyes were opened a little bit more. And it was a little bit emotional to sell it. But, this is the direction that I’m going. And I really love helping people get into these syndicated real estate deals. And but yeah, it definitely was emotional. Because you get very close to your clients over 16 years. And just kind of that’s your identity.

 

Episode Sponsored by the Deal Machine:

Driving for Dollars Software to Build a Team of Drivers, Manage Routes, & Even Automate Marketing.  Free Access at  http://REIDealMachine.com/

 

Resources mentioned in this episode:

www.ErbeInvestmentGroup.com

 

 

Stephanie & I Discuss Commercial Real Estate Syndication:

  • Owning, Operating, & Exiting 100 Unit+ Apartment Deals

  • Luxury Single Family Home Development

  • Exiting a Successful Insurance Business

  • Exiting Single Family Rentals for Larger Deals


    

Relevant Episodes: (There are 190 Content Packed Interviews in Total)

The transcript of this episode can be found here.
Transcripts of all episodes can be found here.

Investing in Multi Family Properties-150 to 300 Unit Deals with Chris Larsen

 

Episode: Investing in Multi Family Properties-150 to 300 Unit Deals with Chris Larsen

Guest: Chris Larsen is the founder & managing partner of Next Level Income. He’s been investing in multi family property deals since 2016 and raised more than $15 million over $150 Million in acquisitions.

Big Idea: Buying High Quality Assets when No One Else Wants them Can Generate Huge Wins. Chris’ company is focused on identifying high yield passive investments ranging from real estate to oil & gas leases.   Specific to oil & gas, Warren Buffett recently amassed a HUGE position in Chevron leveraging this same principal.  Everyone was selling off oil due to the Pandemic and the coming of electric cars.

Big money can be made if you know what you’re doing.  On this episode we discuss this principal as well as dive into his asset selection process, favorite multifamily markets, & some risk mitigation strategies that served Chris well during the recent pandemic.

 

    

Dan Breslin: Chris Larson is the founder and managing partner of Next-Level Income. He is been syndicating multifamily property deals since 2016 and raised more than $15 million over $150 million in acquisitions. Chris’s Company is focused on identifying high yield passive investments ranging from real estate to oil and gas leases. All in this episode, we dive into his asset selection process, favorite multifamily markets, and some risk mitigation strategies that served Chris well during the recent pandemic, as well as some other topics. Let’s get right to it.

All right, Chris Larson. Welcome to the REI Diamond show. How are you doing today?

Chris Larson: Dan, I am great. I am excited to be here with you. Thank you.

Dan: Nice. It is always looking forward to this high-volume multi-millions of dollars raised and you know conversations I get to have with guests like you, but you know for anyone who does not know your name already maybe does not know about your podcast. You kind of want to talk about maybe the evolution of your career, starting with let’s say you are first deal and then ending with your current business model Chris.

Chris: That sounds great. So I love real estate, I set off to be an investor when I was really a teenager. It is kind of a long story short. I race bicycles. I started racing when I was 14, and I will never forget that feeling of freedom I had when I first left my neighborhood on my bicycle. And it really instilled in me this ability to kind of go where I wanted to and do what I wanted, and when I was younger that meant racing my bike. And I got my driver’s license, I was excited to get my driver’s license so I could drive to races outside of the state. And so I was traveling, when I was 16 years old, up and down the East Coast across the country, and plans raced even at a national level. Until I was in college, and at that point, I want to be a professional cyclist.

I went to Virginia Tech I was doing an engineering degree and no I did not want to be an engineer, but I also did not want to be poor. And if anyone knows anything about cycling, they know those bike racers are pretty poor unless you are racing in Europe, which is a very very small portion. You just do not make a lot of money, like a lot of professional sports. So I was entrepreneurial. I would do different things in college, but I quit cycling after my best friend, my training partner my roommate, passed away. He had a massive brain hemorrhage. And spend another year kind of poured my heart and soul into the sport, but I realized I was not happy. I still wanted that sense of freedom and I thought well, I am not going to race my bike anymore. I am not going to be an engineer, What am I going to do?

I started day trading in the stock market in the late 90s, which there are a lot of similarities today Dan, in my opinion between the market than in the market now. This is very exciting also very stressful. So here you take a junior, 20 years old in college making $5,000 a month day trading but could not sleep at night. And one morning at 3 a.m, I just remember thinking, what the hell am I doing? And I start, I kept reading books. I have always been an avid reader and I started learning about real estate.

 

Episode Sponsored by the Deal Machine:

Driving for Dollars Software to Build a Team of Drivers, Manage Routes, & Even Automate Marketing.  Free Access at  http://REIDealMachine.com/

 

Resources mentioned in this episode:

www.NextLevelIncome.com

 

Chris & I Discuss How to Avoid Capital Gains Tax:

  • Multifamily Property Market Selection

  • Upcoming $100 Million Deal

  • The Power of Purpose in Your Life & Career

  • Reasons Why Larger Deals Offer More Control


    

Relevant Episodes: (There are 187 Content Packed Interviews in Total)

 

The transcript of this episode can be found here.
Transcripts of all episodes can be found here.

Financing Million Dollar Deals Post Covid with Anton Mattli

 

David & I Discuss:

  • Post Covid Commercial Real Estate Market

  • How this Compares to 2008

  • Deals which are Difficult to Now Finance

  • How Underwriting will View Your Deal


Listen Now:

Relevant Episodes: (There are 163 Content Packed Interviews in Total)

 

Resources Mentioned in this Episode:

www.PeakFinancing.com

 

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